Govt. Contact Center Agent (1099 – Candidate Pool) jobs in United States
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VONIS SOLUTIONS · 15 hours ago

Govt. Contact Center Agent (1099 – Candidate Pool)

positionUnited States
timeContract
remoteRemote
seniorityNew Grad, Entry Level

VONIS SOLUTIONS is building a candidate pool of Remote Contact Center Agents to support potential FEMA disaster-response contracts. The role involves assisting disaster survivors with FEMA registrations and inquiries, providing referrals, and maintaining confidentiality of sensitive information.

Outsourcing/Offshoring
badNo H1BnoteU.S. Citizen Onlynote
Hiring Manager
Davonia K.
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Responsibilities

Assist disaster survivors with FEMA registrations and inquiries
Follow scripted interviews and enter data while on the call
Provide referrals and support resources
Maintain strict confidentiality of sensitive information

Qualification

Customer serviceCommunication skillsData entryWindows-based systemsConfidentiality

Required

U.S. Citizen (required — no permanent residents)
18+ years of age
Ability to pass FEMA/DHS suitability screening
Strong customer service and communication skills
Experience with data entry in Windows-based systems
Secure, private work-from-home environment
High-speed internet (25 Mbps down / 3 Mbps up)

Company

VONIS SOLUTIONS

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Built on Balance. Designed for Excellence. Structured for Growth.
dateFounded in 2023
location
FORT LAUDERDALE, FL, US
people-size11-50 employees
web-link
https://vonissolutions.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase