First Atlantic Federal Credit Union · 13 hours ago
Member Service Representative/Specialist (Teller) - Full Time - New Branch
Freehold,NJ,US
Full-time
Onsite
New Grad, Entry Level
$19.64/hr - $24.54/hr
0+ years expFirst Atlantic Federal Credit Union is a member-owned, not-for-profit financial institution focused on community enrichment and exceptional member service. They are seeking a Member Service Representative/Specialist to assist members with financial transactions, provide information on products/services, and maintain meaningful relationships with members.
Banking
Responsibilities
Provide exceptional customer service to internal and external members
Utilization of specialized PC software
Cross selling of financial products and services
Troubleshoots and resolves member accounts issues
Assist the member with all financial transactions
Complete member profile documentation in order to ensure optimum sales outcome for each member
Identify products/services that might be beneficial to customers and provide information about their value and benefit
Develop and maintain meaningful member relationships with all members focusing on making First Atlantic the Primary Financial Institution
Provide outstanding member service
Complete functions such as member account maintenance, opening new accounts, answering member calls and processing loans
Qualification
Required
Proficient in Microsoft Office
Excellent oral and written communication skills
Teamwork oriented
High School Diploma or GED
Up to 6 months of similar or related experience, including preparatory experience
Company
First Atlantic Federal Credit Union
A credit union is a not-for-profit institution that is owned by the people that use its services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ann Goldinak
President & CEO
Recent News
2025-07-07
Company data provided by crunchbase