Corpay · 3 hours ago
Corporate Travel Specialist
United States
Full-time
Remote
Entry Level
2+ years expCorpay is currently looking to hire a Corporate Travel Specialist within their Lodging division. The Corporate Travel Specialist will manage daily activities of corporate travel and training for airlines, ensuring compliance and operational policies are followed while liaising with clients and colleagues to resolve requests in a timely manner.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Cultivate all interactions with the client relationship
Answer calls, emails, chats and process all requests timely
Resolve all client and hotel requests
Conduct appropriate client communications as needed
Ensure clients requests related to corporate travel are handled in a timely and effective manner
Remain focused on tasks and client requests based on priority
Collaborate with Corporate Travel Team Leads and Manager to ensure all issues are addressed timely
Participate in all refresher training, work within a team environment
Manage daily tasks via remote and Teams communication
Manage daily workflow and all airline queues
Demonstrate ability to work collaboratively, work in a team environment and deliver superior service
Demonstrate professional communications on all platforms, via Teams
Proven problem-solving skills
Ability to thrive and excel in a fast-paced environment with changing priorities
Demonstrate a positive “can-do” attitude, self-motivated and committed to high workplace standards
Proven effective and professional oral and written communication skills with various levels of audience
Qualification
Required
High School Diploma or higher qualification is required
Two years' experience of hotel/travel industry experience is necessary
Passion for customer service and must have relevant work experience
Excellent mental capacity to make quick, smart, and rational decisions using common sense and positive attitude
Effective communication skills and great listening skills
Commitment to continuous improvements, changes and has a willingness to learn
Self-motivated and able to work independently and as part of a team
Excellent communication via channels, phone, chat and email
Ability to handle multiple tasks, priorities under pressures and challenging interactions in a high-volume, fast-paced, and target-based environment
Ability to follow complex and dynamic Standard Operating Procedures (SOPs)
Must be able to work flexible hours, including early mornings, late evenings, night, weekends and national holidays
Benefits
Remote work environment
Company-issued equipment (+ remote access) or Contractor equipment reimbursement
Company
Corpay
Corpay provides online payment solutions.
10001+ employees
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Chris Shanahan
SVP, Strategic Partner Group
Jason Haney
Vice President - Strategic Partners Group
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
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