Technical Support Engineer jobs in United States
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Dexian · 11 hours ago

Technical Support Engineer

Dexian is seeking a Technical Support Engineer responsible for managing and resolving challenging issues for the Client’s Software Platform. This customer-facing role requires strong interpersonal and technical skills, as well as the ability to mentor junior team members.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Managing and resolving the most challenging issues for the Client’s Software Platform
Being the First last point of escalation within the technical support department
Mentoring and working with other junior team members in various technologies

Qualification

Object Oriented ProgrammingRelational DatabasesLinux/Unix AdministrationServiceNow SoftwareScripting LanguagesDegree in Computer ScienceInterpersonal Skills

Required

Working knowledge of the components in a web applications stack
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Knowledge on Database, Object Oriented languages (java, javascript)
The Technical Support Engineer must be able and willing to work outside of normal business hours (evening/weekend shifts, holidays) as needed
The ideal candidate is a college graduate with a Computer Science degree or equivalent and has had a developer or database administrator role for more than 2 years
Strong interpersonal skills in addition to strong technical skills

Preferred

Degree in computer science is preferred
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience with relational databases (e.g. MySQL, Oracle)
Experience administering: Linux/Unix OR Microsoft Server
ServiceNow Software

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase