Sydecar · 1 day ago
Deal Operations Associate
Sydecar is on a mission to transform the world of private markets by making them more accessible and transparent. As a Deal Operations Associate, you will support SPV leads and investors throughout the deal execution process, ensuring smooth communications and problem resolution.
FinanceFinancial ServicesFinTechVenture Capital
Responsibilities
Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience
Troubleshoot deal execution issues and coordinate with Legal, Tax, and Product teams to resolve them
Support SPV Leads and investors by explaining our workflows and guiding them through each step
Identify opportunities for product and process improvements and share insights with the team
Contribute to team documentation and knowledge-sharing to support scale and consistency
Build a strong understanding of our customers, our platform, and the venture investing ecosystem
Qualification
Required
2–3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in the FinTech or alternative investments industries
Excellent written and verbal communication skills
Organized and process-driven, with strong attention to detail
Comfortable managing multiple conversations and tasks at once, without dropping the ball
Energized by helping others, even when issues are urgent or unclear
Curious and eager to learn about venture capital, fund administration, and financial technology
Proactive and collaborative team player who thrives in a fast-paced environment
Preferred
Experience working in a customer support role in FinTech, venture investing, or alternative investments industries
Familiarity with fund administration or back-office workflows
Exposure to compliance, KYC/AML, or investment documentation processes
Company
Sydecar
Sydecar simplifies SPV and fund formation for venture managers with automated banking, compliance, contracts, and reporting.
Funding
Current Stage
Early StageTotal Funding
$27.38MKey Investors
Deciens CapitalTechU Ventures
2024-11-20Series A· $11M
2023-01-12Series Unknown· $8.08M
2022-10-22Seed
Recent News
Venture Capital Journal
2025-09-17
2025-06-13
San Bernardino Sun
2025-04-09
Company data provided by crunchbase