Deal Operations Associate jobs in United States
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Sydecar · 1 day ago

Deal Operations Associate

Sydecar is on a mission to transform the world of private markets by making them more accessible and transparent. As a Deal Operations Associate, you will support SPV leads and investors throughout the deal execution process, ensuring smooth communications and problem resolution.

FinanceFinancial ServicesFinTechVenture Capital

Responsibilities

Own customer communications for your deals, delivering timely, empathetic, and professional responses via email and phone to ensure a seamless experience
Troubleshoot deal execution issues and coordinate with Legal, Tax, and Product teams to resolve them
Support SPV Leads and investors by explaining our workflows and guiding them through each step
Identify opportunities for product and process improvements and share insights with the team
Contribute to team documentation and knowledge-sharing to support scale and consistency
Build a strong understanding of our customers, our platform, and the venture investing ecosystem

Qualification

Customer supportDeal operationsFinTech experienceCommunication skillsAttention to detailProcess improvementCuriosityTeam collaboration

Required

2–3 years of experience in customer support, deal operations, or a similar customer-facing role, preferably in the FinTech or alternative investments industries
Excellent written and verbal communication skills
Organized and process-driven, with strong attention to detail
Comfortable managing multiple conversations and tasks at once, without dropping the ball
Energized by helping others, even when issues are urgent or unclear
Curious and eager to learn about venture capital, fund administration, and financial technology
Proactive and collaborative team player who thrives in a fast-paced environment

Preferred

Experience working in a customer support role in FinTech, venture investing, or alternative investments industries
Familiarity with fund administration or back-office workflows
Exposure to compliance, KYC/AML, or investment documentation processes

Company

Sydecar

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Sydecar simplifies SPV and fund formation for venture managers with automated banking, compliance, contracts, and reporting.

Funding

Current Stage
Early Stage
Total Funding
$27.38M
Key Investors
Deciens CapitalTechU Ventures
2024-11-20Series A· $11M
2023-01-12Series Unknown· $8.08M
2022-10-22Seed

Leadership Team

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David Meister
Co-Founder
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Company data provided by crunchbase