Clinical Success Director, NYC jobs in United States
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Abridge · 1 day ago

Clinical Success Director, NYC

Abridge is a company focused on enhancing healthcare understanding through AI technology. The Clinical Success Director will play a crucial role in delivering an innovative generative AI platform for clinicians, improving clinical documentation, and fostering collaboration among various stakeholders.

Artificial Intelligence (AI)Health CareIntelligent SystemsMachine LearningMedical
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Growth Opportunities

Responsibilities

Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors
Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap
Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences
Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value
Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more

Qualification

Clinical experienceEpic proficiencyClinical documentation workflowsHealthcare industry knowledgeCross-functional teamworkInitiative leadershipProblem-solvingRelationship building

Required

5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch
Ability to build relationships with different layers of an organization, from front-line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross-functional teams in a fast-paced, startup environment

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.

Company

Abridge

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Abridge is an AI-driven platform that transforms patient-clinician conversations into structured clinical notes for healthcare industries.

Funding

Current Stage
Late Stage
Total Funding
$757.5M
Key Investors
Spark CapitalIKS HealthWittington Ventures
2025-06-24Series E· $300M
2025-02-17Series D· $250M
2024-02-23Series C· $150M

Leadership Team

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Jonathan Lydon
VP People & Talent
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Company data provided by crunchbase