3C Ventures · 1 day ago
Workplace Technology Engineer
New York, NY
Full-time
Hybrid
Mid Level
$80K/yr - $100K/yr
3+ years exp3C Ventures is redefining traditional advisory services within the media and advertising ecosystem. They are seeking a Workplace Technology Engineer to deliver technical support across hardware, software, and Microsoft 365, ensuring a seamless employee technology experience while partnering with security and infrastructure teams for escalations and advanced initiatives.
AdvertisingAdviceBrand MarketingDigital Marketing
Responsibilities
Provide Tier 1–2 support for hardware, software, and SaaS tools
Troubleshoot and support both Windows and macOS environments
Own ticket intake, prioritization, and resolution (fast response times matter)
Document fixes, workflows, and build internal knowledge base
Support onboarding/offboarding: accounts, access, devices, and equipment
Administer Microsoft 365 users, licenses, groups, and permissions
Support Teams, Outlook/Exchange Online, SharePoint, and OneDrive
Help enforce MFA, security settings, and access hygiene
Provide high-touch support for executives and key stakeholders
Troubleshoot conferencing, devices, and meeting setups quickly and discreetly
Support internal meetings, offsites, and company events onsite
Set up conferencing tools, A/V equipment, laptops, projectors, and troubleshoot live issues
Coordinate with vendors/event staff when needed
Follow security playbooks and escalation procedures
Assist with endpoint compliance (updates, encryption, antivirus/EDR), phishing triage, and access reviews
Escalate confirmed threats through defined incident response path
Qualification
Required
3–5 years of IT Support / Help Desk experience
Strong Microsoft 365 admin experience
Experience supporting both Windows and macOS users
Strong troubleshooting ability and ability to work independently
Detail-oriented with strong communication and documentation habits
Preferred
Google Workspace familiarity
Executive support experience
Basic networking knowledge (VPN/Wi-Fi/DNS)
Intune or Jamf exposure
Event / AV support experience
Interest in cybersecurity and IT operations growth
Company
3C Ventures
3CVentures is an advertising company offering digital and brand marketing services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Kassan
Founder and CEO
Keith Weisberg
Partner, Head of Product & Technology
Recent News
2025-12-18
Company data provided by crunchbase