TIB, N.A. · 10 hours ago
Partner Success Manager
Farmers Branch, TX 75234, USA
Full-time
Hybrid
Senior Level
5+ years expTIB, N.A. is a leading banking institution recognized for its commitment to community banks and employee excellence. They are seeking a Partner Success Manager to enhance employee success through effective talent and risk management, while also providing HR guidance and support to approximately 250 employees.
BankingCommercial LendingFinancial Services
Responsibilities
Partners with department managers and employees to provide support and resolve routine to complex human resources concerns
Provides day-to-day performance management guidance to business unit managers to support employee success. This includes coaching, counseling, career development, and corrective action. Follows up to ensure that objectives are met
Manages the learning management system to deliver annual compliance training program and provide specialized training support as needed
Analyzes compensation data and makes informed recommendations regarding job grades, salary increases, and market adjustments based on TIB best practices and market data
Maintains in-depth knowledge of human resources best practices and legal requirements to reduce risk and ensure regulatory compliance
Conducts effective, thorough, and objective employee investigations
Prepares quality human resources documentation
Provides HR policy guidance and interpretation
Creates HR related content for the bank’s intranet
Prepares and/or presents HR related content for periodic training and annual open enrollment
Periodically plans employee events
Supports bi-weekly payroll processes
Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information
Qualification
Required
Bachelor's degree
PHR or SHRM-CP certification or Master's Degree in Human Resource Management or related field
Minimum of five years of experience in employee relations and/or performance management and coaching
Working knowledge of the talent management life cycle and HR body of knowledge including recruiting, training, performance management, compensation, employee retention, benefits, and succession planning
Demonstrates a strong sense of initiative and motivation to complete assignments
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent attention to detail
Strong presentation skills
Strong organizational skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, regulations, and policies to unique circumstances
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Proven ability to solve problems and meet deadlines
Stable work history
Preferred
SPHR or SHRM-SCP
Previous human resources experience in banking
Previous human resources experience in small to mid-size companies
Previous human resources supervisory experience
Eight to ten years of experience in employee relations and/performance management and coaching
Benefits
Comprehensive health, life, and disability coverage
401(k) retirement savings
Generous paid time off
Parental leave
Tuition reimbursement
Other little extras to make work fun
Company
TIB, N.A.
TIB, N.A is a bank that provides stock trading and consultancy, credit and debit cards, commercial lending, and checking and wire transfers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael O'Rourke
President/CEO
Alicia Garrison
Chief Credit Officer
Company data provided by crunchbase