THEIA JOBS · 8 hours ago
Dental Billing Specialist - Trainer (JN -012026-5894)
United States
Full-time
Remote
Senior Level
$52K/yr - $58K/yr
5+ years expTHEIA JOBS is hiring a Dental Billing Specialist - Trainer to train and develop new dental billing agents through a structured onboarding program. The role involves leading training sessions, validating trainee readiness, and collaborating with various departments to align training with production needs.
Computer Software
Hiring Manager
Luis Luciani
Responsibilities
Lead live training in dental eligibility, dental claims, dental AR, dental payment posting, dental software systems, and communication standards
Validate readiness using scenarios, accuracy checks, and real-work samples
Audit trainee work for accuracy and compliance; provide documented coaching
Create/update training videos, SOPs, and training materials
Maintain agent accounts in LearnWorlds and HIPAA portals
Send daily reports on trainee progress, QA findings, and any concerns
Collaborate with HR, QA Supervisors, and Operations to align training with production needs
Support advanced training for Supervisors and Revenue Managers
Qualification
Required
5+ years in dental training, dental QA, and dental billing
Strong knowledge of dental eligibility, dental claims, dental AR, and dental payment posting
Experience with dental PMS: Dentrix, Open Dental, Eaglesoft, Thrive Cloud, etc
Strong communication, documentation, and coaching skills
Ability to enforce SOPs, identify behavioral red flags, and ensure compliance
Company
THEIA JOBS
Theia is an AI interview platform that runs candidate‑first-based interviews 24/7.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase