ProAmpac · 2 hours ago
Customer Service Rep/Account Specialist (REMOTE)
United States
Full-time
Remote
Entry, Mid Level
$21/hr - $28/hr
2+ years expProAmpac is a global leader in flexible packaging seeking a detail-oriented Customer Service Rep/Account Specialist. The role involves engaging with customers to understand their needs, managing sales-related administrative tasks, and overseeing order fulfillment processes.
Customer ServiceManufacturingPackaging Services
Responsibilities
Assist multiple production sites and be responsive with good time management
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services
Assist customers in making informed decisions
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays
Qualification
Required
2 years of experience in an account management role preferred
2 years of manufacturing Customer Service experience or experience with the same or similar product manufacturing processes a plus
Experience with the manufacturing process of the organizational products
Ability to read, interpret, follow and effectively respond to written and verbal inquiries/requests
Ability to build effective collaborative relationships
Work independently and as part of a team
Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
Intermediate Excel skills
Benefits
Competitive wages, shift premiums, promotions from within
11 paid holidays & Great Paid time off (vacation)
Employer paid life insurance
Excellent 401k Match
Wellness program that rewards you physically and financially
And much, much more!
Company
ProAmpac
ProAmpac supplies flexible and paper‑based packaging solutions for a wide range of industries.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2021-01-19Private Equity
2016-10-17Acquired
Leadership Team
Eric Bradford
Chief Financial Officer
Sachin Desai
Chief Operating Officer
Recent News
2026-01-15
Packaging-Gateway.com
2026-01-07
Business Wire
2026-01-06
Company data provided by crunchbase