Phoenix American Hospitality · 10 hours ago
Hotel Administrator
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expPhoenix American Hospitality is searching for a Hotel Administrator to support their hotels and executive team. This role provides centralized administrative and operational support for an 11-hotel portfolio, ensuring consistency in payroll processing, reporting, compliance, and daily administrative functions.
Real EstateReal Estate Investment
Responsibilities
Process and audit bi-weekly payroll for all properties, ensuring accuracy of hours, wages, deductions, and compliance with company policies
Maintain payroll records, new hire documentation, PTO tracking, and employee status changes
Partner with property managers to resolve payroll discrepancies and timekeeping issues
Support onboarding, benefits administration, and coordination with third-party payroll providers
Serve as the primary corporate contact for hotel administrative needs across 11 properties
Prepare and distribute weekly and monthly operational reports
Maintain corporate files, contracts, vendor agreements, and compliance documentation
Assist with budget tracking, invoice coding, and accounts payable coordination
Ensure adherence to brand standards, labor laws, and company policies
Support internal audits related to payroll, labor productivity, and financial controls
Track certifications, licenses, and required hotel documentation
Liaison between General Managers, department heads, and corporate leadership
Coordinate corporate initiatives, training schedules, and property communications
Assist with special projects, new hotel transitions, and system implementations
Qualification
Required
Minimum 2–3 years of hotel administrative or payroll experience (multi-property preferred)
Strong knowledge of payroll systems, timekeeping platforms, and labor regulations
Proficiency in Microsoft Office Suite; experience with PMS, HRIS, and accounting systems
Excellent organizational skills with the ability to manage competing priorities
High level of confidentiality and professionalism
Strong communication and problem-solving abilities
Preferred
Multi-property experience
Company
Phoenix American Hospitality
Phoenix American Hospitality is an “opportunistic” hotel fund manager that believes that the current economic and real estate environment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
W.L. "Perch" Nelson
President & CEO
Jemel Jones
Chief Operating Officer
Company data provided by crunchbase