Miami Fine Arts Academy · 1 day ago
FRONT OFFICE MANAGER with customer service and sales experience
Miami, FL
Full-time
Onsite
Mid, Senior Level
$52K/yr - $52K/yr
3+ years expMiami Fine Arts Academy is Miami’s leading network of music, art, and dance schools, seeking a full-time Office Manager to join their leadership team. The role involves managing student onboarding, overseeing operations across campuses, and ensuring a positive environment for families, students, and staff.
EducationMedia and EntertainmentMusicPerforming Arts
Responsibilities
Welcome, register, and onboard new students and families
Sell and explain the school’s programs and offerings
Manage student accounts, billing questions, and support requests
Oversee teacher schedules and studio logistics
Answer phones, manage inquiries, and support front-desk operations
Lead onboarding and training for new team members
Prepare retail materials and assist with day-to-day administrative needs
Support a high-functioning, positive, and professional environment
Help maintain smooth operations across all academy locations
Qualification
Required
3–5 years in a fast-paced customer-facing environment (hospitality, fitness, retail, medical office, etc.)
2+ years of customer service experience (sales preferred)
1–2 years of supervisory or management experience
Strong communication skills and a warm, professional demeanor
Ability to stay calm under pressure and resolve conflicts effectively
Highly organized, detail-oriented, and proactive
Positive attitude and openness to feedback & growth
Not currently enrolled in college (full flexibility required)
Benefits
401(k)
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Company
Miami Fine Arts Academy
Miami Fine Arts Academy offers music, art, and dance programs for students.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alesya Burgio
Director/Owner
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