Optum · 7 hours ago
Ambulatory Service Representative III - Kelsey - Seybold Clinic North Channel
Houston, TX
Full-time
Onsite
Mid Level
$20.38/hr - $36.44/hr
3+ years expOptum is part of one of the nation's leading health care organizations, Kelsey-Seybold Clinic. The Ambulatory Service Representative III will perform varied clerical duties, manage patient accounts, and support the healthcare team to ensure efficient operations and high patient satisfaction.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Timely preparation of hospital billing documents, per established guidelines, to include new patient charts/accounts for hospital patients and maintaining hospital list and inpatient status for hospital rounding physicians. Audits batches for department billing
Schedules patients for procedures, surgeries and/or hospital admissions. Contact third party carriers to verify insurance coverage, benefits, and eligibility and referral authorizations
Interface with patients to discuss account information and implement / monitor payment plans, when necessary. Collects any amounts due for professional services rendered prior to surgery/procedure when feasible
Maintains Managing Physician, Department Chief or Associate Department Chief's timesheets, departmental calendars and any professional documentation. Conducts all weekly and monthly physician productivity reports, per established timeframes and quality guidelines. Assists with physician credentialing
Provides secretarial support for site management and physicians to include: Assisting with telephone inquiries for physicians. Maintaining physician business/meeting calendar. Completing all related copying, faxing and filing. Prepares complex and detailed reports, letters and correspondence. Attends all staff and departmental meetings as well as assigned education classes
Invoice Inquiry, i.e., review accounts on request and report back that all charges have been entered and/or payments collected. Conducts reconciliation process to ensure that all in- and outpatient procedures performed have been billed, per established guidelines
Performs other duties as assigned by the site management staff
Qualification
Required
High School diploma or GED from an accredited program
3+ years of general administrative experience and 2+ years of medical insurance verification experience or experience scheduling operative procedures OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
PC experience
Working knowledge of Microsoft Office
Proven typing skills 40 WPM with 10 or fewer errors
Proven basic math ability
Proven Alpha/Numeric Forms Entry
Proven successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture. IM Bills lead for department
Preferred
Associate or Bachelor's degree
Ability to speak/understand Spanish
CPT/ICD coding
Typing skills 55 WPM with 5 or fewer errors. 10 key by touch
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
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