Andalusia Health · 11 hours ago
Receptionist Clinics
Andalusia, AL
Full-time
Onsite
New Grad, Entry LevelAndalusia Health is committed to empowering caregivers and valuing every voice in patient care. The Clinic Receptionist serves as the first point of contact for patients and visitors, managing patient registration, scheduling appointments, and ensuring a smooth communication flow while maintaining patient confidentiality.
Hospital & Health Care
Responsibilities
Greets and registers patients, verifies demographic and insurance information
Schedules patient appointments and manages the appointment calendar
Answers incoming calls, directs calls to appropriate departments, and takes messages as needed
Collects patient payments, copays, and provides receipts
Assists patients with completing required paperwork and obtains necessary signatures
Verifies insurance benefits and obtains pre-authorization as required
Maintains confidentiality and security of patient information in accordance with HIPAA guidelines
Manages patient flow in the waiting area and communicates patient status to clinical staff
Maintains a clean and organized reception area
Performs general clerical duties including faxing, scanning, and data entry
Qualification
Required
High school diploma or equivalent required
Excellent communication and customer service skills
Strong attention to detail and organizational abilities
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office Suite and EMR systems
Knowledge of insurance verification and basic medical terminology
Ability to maintain professionalism and confidentiality
Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry
Preferred
Previous experience in a medical office, physician practice, or hospital setting preferred
Experience with electronic medical records (EMR) systems preferred
Company
Andalusia Health
Andalusia Health, a 2005, 2007 and 2011 recipient of Thomson-Reuters Top 100 Hospital designation, is an 88-bed acute care facility that has served the heart of South Alabama since 1966.
Founded in 1966
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase