Site Reliability Engineer jobs in United States
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NeuBird.ai · 4 hours ago

Site Reliability Engineer

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

NeuBird.ai is scaling rapidly and is seeking experienced Site Reliability Engineers who can help customers understand how AI transforms observability and incident response. The role involves consulting with customers, integrating AI into their observability workflows, and guiding teams through technical implementations.

Information TechnologyInternet
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H1B Sponsor Likelynote

Responsibilities

Consult with customers on incorporating AI into their observability workflows
Assess their current tooling—whether they're using Datadog, Splunk, Dynatrace, New Relic, or others—and design integration strategies that layer Hawkeye's AI capabilities on top of their existing investments
Understand their alert pipelines, incident response processes, and pain points, then show them how AI can cut through the noise, surface root causes faster, and automate repetitive investigation tasks
Work hands-on during implementation, guiding teams through connecting Hawkeye to their observability tools, PagerDuty, FireHydrant, and CI/CD systems like GitHub and GitLab
Run technical workshops on AI-assisted troubleshooting, build custom integration patterns for complex environments, and help teams shift from reactive monitoring to proactive AI-driven incident management
Gather feedback from production use cases to inform product development

Qualification

Site Reliability EngineeringAI integrationCloud platformsObservability toolsCI/CD systemsArchitecture reviewsCustomer consultingTechnical presentations

Required

5+ years as an SRE, DevOps engineer, or platform engineer managing production systems at scale
Experience with major cloud platforms (AWS, Azure, GCP)
Hands-on knowledge of popular observability tools: Datadog, Splunk, Dynatrace, New Relic, PagerDuty, FireHydrant, and CI/CD platforms like GitHub and GitLab
Understanding of how observability tools connect, their gaps, and the struggles teams face in production incidents
Ability to articulate the difference between traditional monitoring and AI-assisted investigation
Comfortable presenting to technical audiences and running architecture reviews
Ability to earn credibility with skeptical engineers

Company

NeuBird.ai

twittertwitter
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NeuBird.AI is the creator of Hawkeye, the world’s first Agentic SRE.
dateFounded in 2023
location
Redwood City, California, USA
people-size11-50 employees
web-link
https://neubird.ai/

H1B Sponsorship

NeuBird.ai has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)

Funding

Current Stage
Early Stage
Total Funding
$45.5M
Key Investors
Amazon Web ServicesM12 - Microsoft's Venture Fund
2025-10-08Non Equity Assistance· $1M
2024-12-11Seed· $22.5M
2024-04-17Seed· $22M

Leadership Team

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Vinod Jayaraman
Co-Founder
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Recent News

Morningstar.com
NeuBird Launches Free Self-Service Trial of Its 24×7 On-Call AI SRE
2025-12-02
Business Wire
NeuBird Joins AWS ISV Accelerate Program to Scale Agentic AI for IT Operations
2025-07-10
Venture Capital Access Online
NeuBird Secures $22.5M in Funding, Announces General Availability of Hawkeye: An AI Teammate for Immediate IT Problem Resolution
2024-12-13
Company data provided by crunchbase