The Manitowoc Company · 13 hours ago
Collections Analyst I
The Manitowoc Company is seeking a Collections Analyst I to manage delinquent accounts and recover outstanding balances. The role involves maintaining records, monitoring accounts receivable reports, and collaborating with customers to resolve issues.
Machinery
Responsibilities
Maintain DSO’s and bad debt write-offs at minimum levels by adhering to systematic and effective collection processes and procedures
Produce and monitor the various accounts receivable reports in order to identify the high-risk accounts with significant issues
Invoices deemed problematic are immediately addressed and appropriate plans of action taken in order for their collection or resolution (i.e. customer tardiness, discrepancies, quality and warranty issues)
Enter invoices into customer portals
Effectively use problem solving skills to address issues with accounts and must be able to make decisions regarding plan of action to address issues
MSO/Title tracking and assigning to customer upon receipt of payment
Upload invoices into customer portals
Administer MSO’s
Collect past due accounts related to portals
Qualification
Required
Associate degree a minimum of 1-year experience in collections or a High School Diploma with a minimum of 5 years' experience in collections required
Must be able to handle conflicts with customers and stakeholders in a professional manner
Must be able to collaborate well with others within the Company and exhibit a willingness to work outside of the specific assigned area of responsibility in order for the Company to achieve its financial goals
Preferred
Bachelor's degree
Benefits
Competitive total rewards package including benefits and 401(k) beginning day one of employment
Continuing education and training opportunities, tuition reimbursement for those who qualify
Vacation and Holiday pay
Paid Parental Leave
And Much More!
Company
The Manitowoc Company
Manitowoc is a standalone cranes business, creating market leading lifting solutions and manufacturing a range of innovative products and unparalleled product support services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-05-31
Herald Times Reporter
2024-05-24
2024-05-24
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