Presence · 2 hours ago
Account Executive - East
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $110K/yr
3+ years expPresence is the leading provider of teletherapy solutions for children with diverse needs. They are seeking a high-energy Account Executive to secure new district partnerships and manage an assigned portfolio of accounts, ensuring customer satisfaction and driving revenue growth.
EducationHealth CareSpecial EducationTherapeuticsVideo Conferencing
Responsibilities
Hit your quota by delivering new bookings, renewals, and expansion revenue across your territory and assigned portfolio
Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management and exceptional customer success
Drive new customer acquisition and expansion by identifying, targeting, and securing new district partners and new stakeholders within existing districts through outbound prospecting, referrals, introductions, and inbound inquiries
Lead the full sales cycle (prospecting, qualifying, discovery/needs assessment, consultative/value selling, presentations/demos, proposal development, pricing, objection handling, and contract execution)
Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, aligning Presence services to each partner’s goals and pain points
Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships, setting regular touchpoints, and advocating internally to deliver value
Ensure effective onboarding and implementation for new and returning customers, partnering with key stakeholders to drive long-term success
Manage escalations and coordinate internal resources as needed to resolve issues quickly and maintain a high-quality customer experience
Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key decision-makers
Collaborate cross-functionally with internal stakeholders to deliver a seamless customer experience and strong outcomes
Maintain strong sales process and operational discipline, leveraging tools and adhering to reporting requirements
Maintain accurate records and forecasting in Salesforce, including activity tracking, pipeline stages, key decision-makers, deal progress, and revenue forecasts (weekly/monthly/quarterly/annual)
Monitor performance and account health metrics, including renewal rates, customer satisfaction, activity generation, pipeline health, new business acquisition, and revenue growth
Stay informed on K-12 trends, funding changes, and the competitive landscape to position Presence effectively
Travel for onsite visits and conference attendance as business dictates (estimated 30–50%, may vary by territory/needs)
Qualification
Required
3–5+ years of quota-carrying sales experience
K-12 experience required (minimum 1+ year), including experience selling into school districts/education systems and navigating complex, multi-stakeholder buying cycles to close high-value contracts
Consistently hit or exceeded sales targets in prior roles
Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes
Track record of growing new and existing accounts, securing new business logos, renewals, driving upsells, and sustaining top-tier customer satisfaction
Proactive pipeline builder with a strong outbound mindset and the discipline to drive activity and results
Full ownership of KPIs, with structured daily/weekly/monthly territory planning and strong time management
Skilled negotiator who can confidently handle objections and close decisively
Ability to balance competing priorities and adjust quickly in a fast-paced environment
Trusted advisor to senior education leaders; polished presenter from first pitch through renewal
Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings
Sound judgment on when to escalate issues and engage internal resources to meet client needs
Self-starter who thrives in a remote, results-oriented environment
Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach
Operationally strong and fluent with Salesforce (or similar CRM) and the modern sales tech stack
Bachelor's degree or equivalent experience
Preferred
Edtech experience is a plus, but not required
Benefits
Comprehensive Medical Coverage includes Dental and Vision
Flexible PTO
11 Company Paid Holidays
Benefits Package: including 401K savings plan and access to an Employee Assistance Program
$500 home office stipend
Paid Life insurance, AD&D., and disability benefits
Paid parental and caregiving leave
Eligibility to apply for a Professional Development Scholarship.
Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.
This role is also eligible to participate in Presence’s equity plan, subject to the terms of the applicable plans and policies.
Company
Presence
Presence makes live, online special education related services available to K-12 students.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$414.16MKey Investors
Bain Capital Double Impact FundCatalyst Investors
2021-11-12Private Equity· $349.65M
2020-05-19Series D· $27M
2015-11-17Series C· $25M
Leadership Team
Kate Eberle Walker
Chief Executive Officer
Jess Compagnola
Chief Financial Officer
Recent News
shropshirestar.com
2025-08-29
Company data provided by crunchbase