Technical Services Intern jobs in United States
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ACT Entertainment · 23 hours ago

Technical Services Intern

positionBurbank, CA
timeInternship
remoteOnsite
seniorityIntern

ACT Entertainment is offering a Technical Services Internship that provides an overview of software and hardware support and repair across their product range. The intern will gain hands-on experience in technical assistance and support while enhancing their communication and problem-solving skills in the entertainment lighting industry.

ElectronicsEventsLightingManufacturing

Responsibilities

Assist with development and maintenance of ACT Academy content and support documentation, including knowledge base articles, FAQs, and troubleshooting guides, to empower customers and improve support efficiency
Assist with testing and quality control of lighting consoles and moving lights for sales and/or demos
Assist in diagnosing software problems
Assisting in performing preventative maintenance and basic repair of lighting consoles and moving lights
Other related duties as assigned by supervisor

Qualification

Software supportTechnical serviceTroubleshooting methodologiesCommunication skillsCustomer serviceEagerness to learnSoftwareAttention to detailTeam collaboration

Required

Currently enrolled in an undergraduate or graduate degree in lighting design, entertainment technology, or related field
Strong interest in pursuing a career in software support, technical service, or related field
Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely
Basic understanding of troubleshooting methodologies
Ability to work effectively, both independently and in a team environment, collaborating with colleagues
Eagerness to learn and adapt to the work environment
A customer-focused mindset, with a passion for delivering exceptional customer service and support
Attention to detail

Preferred

Proficiency in common software applications a plus

Company

ACT Entertainment

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ACT Entertainment enhances live experiences by discovering, developing, and delivering products that create value for our customers while supporting our products with industry-leading service and education.
dateFounded in 1993
location
Hackensack, New Jersey, USA
people-size201-500 employees
web-link
https://www.actlighting.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2017-10-31Private Equity

Leadership Team

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Mario Collazo
CTO
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David Johnson
Chief Commercial Officer (CCO)
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Recent News

Cyprium Partners Announces New Investment in ACT Lighting, Inc.
2022-01-07
Company data provided by crunchbase