Infosoft, Inc. · 1 day ago
Biomedical/Service Engineer (USC/GC Only)
United States
Contract
Remote
New Grad, Entry Level
$35/hr - $40/hrInfosoft, Inc. is seeking a Biomedical/Service Engineer to become a subject-matter expert in the PACE platform and support Customer Service Engineers in their assigned regions. The role involves servicing imaging equipment, conducting training sessions, and providing technical support at customer sites.
ConsultingDeliveryHuman ResourcesInformation Technology
No H1B
U.S. Citizen OnlyHiring Manager
Jack J
Responsibilities
Become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities
Share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software
Play a key role in the hyper-care phase for 30 to 90 days after the full launch of the PACE software
Service imaging equipment in the assigned metro area
Install, service, maintain, and modify imaging equipment at customer sites
Act as the 'Face of Client' to the customer
Support a variety of diagnostic imaging equipment
Be flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required
Report to the Regional Service Manager at Client Medical Solutions as a CSE
Qualification
Required
Strong customer communication skills; ability to interact directly with clients
Technical acumen — ability to understand software, support peers, and troubleshoot
Ability to repair/diagnose equipment and perform technical issue resolution
Team-oriented mindset; works well with cross-functional teams
Ability to lead training on software updates for peer groups
Associate degree, or college, or military experience in a related technical field
Strong technical/electrical background required
Minimum level: Foundation-level technical education or equivalent hands-on training
Preferred
Biomedical, med tech, or similar hands-on technical experience is a plus
Imaging service experience (military or private sector)
Experience working in biomedical or hospital environments
Company
Infosoft, Inc.
Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
Founded in 1995
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase