Planet Pharma · 9 hours ago
Credit Manager
Nashville, TN
Contract
Hybrid
Senior Level
5+ years expPlanet Pharma is a biotech company seeking a Credit Manager to manage credit risk and collections processes. The role involves overseeing customer credit evaluation, accounts receivable collections, and collaborating with various departments to support business growth.
BiotechnologyHealth CarePharmaceutical
Hiring Manager
Arlene Shiner
Responsibilities
Implementing and reviewing the company’s credit and collection policies and procedures
Managing and overseeing the collection of outstanding debts from clients and customers
Communicating with customers regarding their accounts and any overdue payments
Manage the end-to-end collections process to ensure timely payment of outstanding invoices
Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO)
Oversee escalations for past-due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed
Resolve billing issues, disputes, and short-payments in coordination with internal teams
Resolving customer queries and disputes related to invoices
Prepare regular reports for leadership on credit exposure, overdue accounts, and collection
Negotiating repayment plans with customers when necessary
Ensuring compliance with local, state, and federal laws regarding collections and credit practices
Continuously improve credit and collections processes, tools, and controls
Implement best practices and automation to enhance efficiency and scalability
Lead, mentor, and develop credit and collections team
Other job duties as assigned
Qualification
Required
Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent experience)
[5+] years of experience in credit, collections, or accounts receivable, with at least [2+] years in a supervisory or managerial role
Strong understanding of credit analysis, collections strategies, and AR processes
Proven ability to reduce delinquency and improve cash flow
Excellent communication, negotiation, and conflict-resolution skills
High attention to detail and strong analytical skills
Excellent communication skills
Credit risk assessment
Collections strategy and execution
Financial analysis and reporting
Cross-functional influence
Policy development and governance
Customer-centric problem solving
Leadership and team development
Company
Planet Pharma
Planet Pharma is a pharmaceuticals company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cynthia Lewis
Senior Executive Recruiter, Life Sciences - PPG Advisory Partners
Emma Morris
President, PPG Advisory Partners
Company data provided by crunchbase