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Daifuku · 10 hours ago

Technical Service Engineer I

NOVI, MI, US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Daifuku Automotive America Corporation is a leader in automotive automation and material handling systems. They are seeking a Technical Service Engineer I to install, troubleshoot, and maintain their products and equipment, while ensuring customer satisfaction and operational efficiency.

Industrial Automation

Responsibilities

Install, troubleshoot, and maintain products and equipment

Perform electrical, electronic, and mechanical repairs

Identify, analyze, and repair product failures

Order & replace parts as needed

Determine and recommend which products, systems or services best fit the customers' needs

Observe the equipment in operation; listening for problems; executing various test cycle operations, and using precision measuring and testing instruments

Complete preventive maintenance requirements on equipment, following site specific procedures & operations/maintenance manuals

Perform site specific projects as assigned

Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures

Interpret engineering drawings and assist site installation crews as necessary throughout the installation phase of a project thru customer final acceptance

Perform Engineering studies to develop reliable and optimum solutions based on customer requirements

Must create bid documents and facilitate meetings and negotiations with subcontractors on small projects (less than $1M)

Must be able to create customer quotes and facilitate meetings and negotiations with customer on small projects (less than $1M)

Must also be able to make estimations on Small projects (less than $1M)

Understand project schedules and site activities required for successful implementation of material handling systems

Familiar with structural design and analysis, including calculations

Interface with the on-site project team, communicating with the design team to resolve issues, and able to troubleshoot and resolve minor on-site issues as they arise

Supervision of other associates may be required, as well as supervision of skilled trades

Skilled position involving technical training

Must be available to work weekends, nights, overtime, and holidays, as needed

Must be flexible as the position may require traveling to any of our job sites within the US, Canada, or Mexico

Must be able to negotiate thru an industrial conveyor system requiring climbing access ladders, scaffolding, screen guards, etc

Physically capable of standing and/or walking for long periods of time

The ability to lift at 25-50 lbs

Strong PLC programming skills in a hands-on field construction environment desirable

The ability to choose and manage sub-contractors, manage schedules and budgets

The skill to meet with customers and identify needs and potential sales opportunities

Requires debugging skills during commissioning of new equipment and/or modifications to existing equipment

Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers

Ability to react to changes proactively and handle other essential tasks as assigned

Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs

Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications

Machinery installation experience preferred

Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills

AutoCad, Inventor, or other 3D modeling software (minimum 2 years’ experience)

Qualification

PLC programmingElectrical repairsMechanical repairsMaterial handling systemsAutoCAD3D modeling softwareGeneral computer skillsCommunication skillsCustomer focusProblem-solvingTeam leadership

Required

BS technical degree in electrical, mechanical or automation engineering, or equivalent

Zero to three years' experience in material handling and conveyor engineering for the automotive industry is desirable