American College of Obstetricians and Gynecologists (ACOG) · 2 hours ago
Membership Data & Insights Analyst
Washington, DC
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expThe American College of Obstetricians and Gynecologists (ACOG) is seeking a Membership Data & Insights Analyst to serve as the primary analytical resource for the Membership Services Department. This role involves transforming member data into insights, analyzing the membership lifecycle, and collaborating with various teams to enhance membership strategies.
AssociationFitnessHealth CareLifestyleMedicalNon Profit
Responsibilities
Analyze membership lifecycle trends, including recruitment patterns, engagement behavior, attrition and retention risk factors
Track and evaluate acquisition and retention performance metrics across key member segments
Produce data-driven insights that inform membership campaigns, product development, and member experience improvements
Deliver clear, actionable reports and presentations to membership leadership and cross-functional partners
Identify early warning indicators for member dissatisfaction or churn and recommend interventions
Build, maintain, and enhance interactive dashboards that visualize member behavior and key performance indicators
Develop predictive models to forecast membership growth, renewal likelihood, and engagement trends
Monitor and improve data accuracy and integrity, including the maintenance and accuracy of member demographic information
Perform routine audits to identify and correct inconsistencies
Assist in optimizing CRM workflows related to onboarding, renewals, reporting, and segmentation
Support membership reporting needs across the department—monthly dashboards, ad hoc reports, leadership presentations, and Board-level metrics
Produce reports that connect member data to organizational goals, including revenue, engagement, and program participation
Qualification
Required
Proficiency in data visualization tools. Preferably Power BI
Experience with SQL, Excel, and data management best practices
Understanding of data integration workflows and API-based system connections
Familiarity with predictive modeling techniques and membership lifecycle analytics
Excellent communication skills, with the ability to simplify complex data
Strong problem-solving abilities and curiosity
Collaborative mindset suited for cross-department teamwork
Bachelor's degree in Data Analytics, Business Intelligence, Information System or related field
5 years in data analytics, business intelligence, or CRM/AMS data management
Demonstrated experience building dashboards (e.g. Tableau, Power BI preferred) and created predictive models
Experience with CRM/AMS systems (NetForum preferred, Salesforce, iMIS, or similar)
Understanding of membership/customer life cycle
Preferred
Non-profit/association experience preferred
Benefits
Paid Parental Leave
Breastfeeding Friendly Workplace
Flexible work schedule
Commuting Allowance
Generous Paid Time Off
Holiday Pay
Life Insurance
Community Volunteering Opportunities
Generous 401(k) Company Contributions
Medical, Dental, and Vision Insurance
Learning Opportunities and Tuition Reimbursement
Company-Sponsored Team Outings
And more!
Company
American College of Obstetricians and Gynecologists (ACOG)
The American College of Obstetricians & Gynecologists (ACOG) is the leading professional membership organization for ob-gyns.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rob Batarla, MBA, CPA
Chief Financial Officer
DJ Johnson, IOM, FASAE, CAE
Chief Membership and Engagement Officer
Recent News
bloomberglaw.com
2025-10-10
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