Kansas State University · 21 hours ago
Client Services Assistant Small Animal Surgery
Manhattan, KS
Full-time
Onsite
Entry Level
$15.50/hr - $16.50/hr
1+ years expKansas State University is seeking a Client Services Assistant to join their Small Animal Surgery team within the Veterinary Health Center. This role involves serving as the primary liaison between clients and the clinical care team, ensuring smooth communication and high-quality patient care.
EducationSocial EntrepreneurshipUniversities
No H1B
Responsibilities
Serve as the primary liaison between clients and the clinical care team within the Small Animal Specialty Surgical Services areas
Ensure smooth communication, accurate scheduling, and consistent follow-up to support high-quality patient care
Maintain a professional, compassionate, and service-oriented attitude while learning the unique workflows and communication preferences of the clinical teams they support
Qualification
Required
Requires a high school diploma (or equivalent)
One year of relevant experience
Requirements may be met through a combination of education and experience
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
Preferred
Prior customer service experience in a fast-paced environment
Two or more years of experience in a veterinary setting
Knowledge of medical terminology, diseases, and symptoms
Strong multi-tasking skills
Ability to make sound decisions in a stressful situation
Ability to prioritize and recognize the most effective & efficient process to accomplish the daily workflow
Excellent communication (written and verbal) and strong interpersonal skills
Adaptable to different computer systems/advanced computer skills
Flexibility and willingness to help other teammates
Ability to answer multiple phone lines
Ability to perform word processing and data entry procedures on a personal computer
Willing and able to master new techniques
Benefits
24 vacation days plus other paid time off (holidays, sick, and discretionary)
Health insurance
Life insurance
Retirement plans
Company
Kansas State University
Kansas State University, commonly shortened to Kansas State or K-State, is a public research university.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$7.55MKey Investors
Kauffman FoundationUS Department of EnergyUS Department of Commerce, Economic Development Administation
2025-05-08Grant
2024-08-27Grant· $7M
2024-02-26Grant
Leadership Team
Alysia Starkey
CEO and Dean
Amy Yersavich
Technical Assistance to Brownfields (TAB) Partner
Recent News
The Journal Record
2025-11-08
Press Telegram
2025-11-03
Company data provided by crunchbase