SAS · 9 hours ago
Summer 2026 - Technical Customer Success Intern
Cary HQ, NC, US
Internship
Hybrid
Intern
$15/hr - $30/hr
Start in 2026 SummerSAS is a leader in data and AI, inspiring customers to transform data into intelligence. The Technical Customer Success Intern will assist the Customer Success team in building relationships with customers, supporting software adoption, and identifying new opportunities while gaining exposure to various industries.
AnalyticsData GovernanceData ManagementEnterprise SoftwarePredictive AnalyticsSoftware
No H1B
Responsibilities
Assist with communications to support the customer success team. This may include drafting correspondence for internal communications
Assist in the ongoing maintenance of our customer tracking tools like Gainsight, Orion, and SharePoint. This includes reviewing content with content owners to appropriately archive and/or have the content updated to keep it relevant for Customer Success Managers and Renewals Specialists who leverage this content
Participate in team meetings and assist with the development and tracking of action plans
Gain exposure to a wide range of industries, including Government (state, local, and education), Financial Services (banking and insurance), Healthcare, Life Sciences, and a variety of Commercial sectors such as Energy, Entertainment, Retail, Manufacturing, and more
Qualification
Required
You're an undergraduate college student enrolled in an accredited program, not graduating prior to December 2026
Currently pursuing undergraduate degree studying Business Information Technology, MIS, Sales support in Tech Software, or related field
Good written and oral communications skills, working knowledge of Microsoft Word and Microsoft Excel
Demonstrated ability to stay organized, communicate confidently, and show genuine curiosity about customer needs, particularly understanding why customers choose SAS and how our solutions support their business goals and use cases. Must be eager to learn from real‑world business scenarios and apply insights in a fast‑evolving environment
Leadership abilities. Your past experiences demonstrate you'll take initiative and go above and beyond the call of duty
You're interested in the future of analytics and embrace technology
You're curious, passionate, authentic, and accountable. These are our values and influence everything we do
Preferred
Knowledge of or the ability to learn new tools/software that support our customer success organization
Academic or work experience with SAS, Python or programming in a third or fourth generation language
Benefits
Free SAS programming training and certification.
Flexible work
Hackathons, social events and other opportunities to connect + engage.
Programs that reduce stress and distractions to help you stay healthy and productive.
On-site and remote Work/Life Center staffed by master’s level social workers
Employee Assistance Program.
Company
SAS
SAS provides advanced business analytics and business intelligent software and services to enable companies to optimize their operations.
Founded in 1976
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
CollaboratoryEuropean Commission
2022-11-08Grant· $1M
2020-11-10Grant
Leadership Team
Deepak Ramanathan
Vice President
Jason Mann
Vice President, Internet of Things (IoT)
Recent News
2026-01-23
2026-01-18
Company data provided by crunchbase