Manager of Premium Food & Beverage Operations jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sphere Entertainment Co. · 10 hours ago

Manager of Premium Food & Beverage Operations

Sphere Entertainment Co. is a premier live entertainment and media company. They are seeking a Manager of Premium Food & Beverage Operations responsible for overseeing event-related operations of F&B Suites and Catering events, ensuring exceptional guest experiences, and driving team performance.

ConcertsEventsMedia and Entertainment

Responsibilities

Sets direction for supervisory team and front-line staff to ensure the consistency of guest experience and all F&B products in suites and catering events; oversees complete event-related operations of designated areas including supervision of non-F&B event-related staff
Completes and submits payroll accurately and according to Company-specified guidelines and deadlines
Conducts periodic meetings with supervisors and team leads covering Southern Nevada Department of Health (DOH) guidelines, cleanliness initiatives, service and product changes and Company-wide communications
Coordinates daily labor activities. Ensures proper staffing levels are in place, assigns scheduled employees and manages breaks to foster a seamless delivery of service; partners on the full-cycle recruitment
Collaborates with other departments to execute departmental and organizational initiatives and compliance with city and state regulations
Maintains physical inventory of food, beverage and disposable products and implements systems to mitigate waste and monitor costs; inputs inventory counts and reviews with Finance on a monthly basis
Tracks sales trends and recommends adjustments to maximize departmental profitability; proactively identifies and implements solutions to departmental challenges; responds to service breakdowns immediately

Qualification

Food & Beverage managementPoint of Sale (POS)Budget managementCoachingInventory managementCustomer satisfaction trackingMentoringAlcohol Awareness certificationFood Handler’s CardSheriff’s CardCommunicationOrganizational skillsConflict resolutionTeam collaboration

Required

Minimum of 3-5 years of Food & Beverage management experience, to include oversight of fine dining and catering within an entertainment venue or hotel
Proficiency in Point of Sale (POS), purchasing and inventory systems
Demonstrated experience coaching, mentoring and developing staff and ability to monitor performance and to hold team accountable for outcomes
Experience in managing budgets and resource allocations
Comfortable employing sound business judgement to manage conflict and resolve guest concerns with a sense of urgency
Successful track record measuring customer satisfaction and loyalty and recommending/ tracking improvements
Ability to manage cross-functional teams and to build collaborative relationships that motivate and encourage performance even without direct reporting relationship
Excellent communication and organizational skills and ability to engage with all levels in the organization in a variety of settings and group sizes
General physical requirements such as lifting 25 lbs., standing for long periods, walking long distances, bending and constant motion is often required
Ability to work a flexible schedule including nights, weekends, holiday and split days off; willing to travel to other venues as needed
Alcohol Awareness (TAM) Card
Food Handler's Card
Sheriff's Card

Preferred

Previous experience managing union staff and/or working with Sports & Entertainment, multiple outlets, suites and or catering department, theater operations, Custodial/Housekeeping or event planning

Benefits

Upskilling employees’ talents and strengths
Robust set of tools and resources to help employees understand their interests and purpose
Growth and longevity for our employees

Company

Sphere Entertainment Co.

twittertwitter
company-logo
Sphere Entertainment Co. is a premier live entertainment and media company.

Funding

Current Stage
Public Company
Total Funding
$225M
Key Investors
Point72
2024-06-25Post Ipo Equity
2023-12-05Post Ipo Debt· $225M
2020-04-09IPO

Leadership Team

leader-logo
Felicia Yue
Executive Vice President, Chief Technology Officer
linkedin
leader-logo
Robert Langer
Chief Financial Officer and Treasurer
linkedin
Company data provided by crunchbase