USAJOBS · 7 hours ago
CASUALTY ASSISTANCE REPRESENTATIVE- DIRECT HIRE AUTHORITY
Hanscom AFB, Massachusetts, USA
Full-time
Onsite
Entry Level
$46K/yr - $110K/yr
3+ years expUSAJOBS is seeking a Casualty Assistance Representative (CAR) to serve as a specialist in the Casualty and Survivor Benefit Program. The role involves analyzing and administering casualty services and survivor benefit programs while providing subject matter expertise in benefits and entitlements.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Program Specialist for an installation's Casualty Services. Analyzes, implement , and administers total advisory services and comprehensive programs related to casualty services
Serves as a subject matter expert for the installation's Casualty Policy and Casualty Program Educator programs. Develops and implements publicity and information programs as they relate to Casualty Services, Survivors benefits, Record of Emergency Data and the various government life insurance programs
Provides advisory services and administers comprehensive programs related to Casualty services. Provides guidance on casualty reporting, notification, and assistance programs
Program Specialist for an installation's Survivor Benefit Program (SBP). Provides counseling, guidance, and interpretations concerning the broad range of rights and benefits, explaining both short- and long-term impact of the SBP on AF personnel
Qualification
Required
U.S. Citizenship is required
Males must be registered for Selective Service, see Legal and Regulatory Guidance
Employee must be able to obtain and maintain the appropriate security clearance commensurate with the sensitivity of position requirements
This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing
This position is emergency-essential. In the event of a crisis situation, the incumbent must continue to perform the Emergency-Essential duties until relieved by proper authority
The employee is required to work other than normal duty hours, which may include evenings and/or weekends and may be required to work alternate shifts from normal duty hours requiring overtime or comp time
The work requires the employee to drive a motor vehicle in an official capacity. An appropriate, valid driver's license is required for the position
This position meets the criteria of an Emergency-Essential position and requires that the incumbent, or the designated alternate, be removed from any military recall status. Employee must sign DD Form 2365 as a condition of employment
Applicants must have at least three (3) years of general experience, 1 year of which was at the next lower broadband NH-1, equivalent to the next to lower grade GS-04 or equivalent in the Federal Service
General experience must include your ability to apply a body of rules, regulations, or procedures to complete your work, provide explanations of processes or requirements to others, independently manage a sequence of tasks and resolve common problems and gather and review information from different sources to complete assignments
You must submit a copy of your transcripts
Knowledge of comprehensive programs of federal entitlements administered by DOD, VA, and the SSA as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs (including the impact other survivor benefits will have on SBP, Civil Service retiree pensions and effect on military retired pay and survivor annuities) and the inter-relationship of these benefits and how it compares with commercial alternatives
Knowledge of and familiarity with the responsibilities of the DFAS Centers, the VA, and the SSA. Ability to resolve problems related to casualty operations and the SBP with these agencies
Knowledge of military rank and precedents and chain of command and the processes for verifying deaths, and the processes required by the Casualty Services Program
Knowledge of interment rights and benefits provided by the VA including travel for family members, transportation of household goods/extension requests, and claims for destruction of personal property
Ability to resolve problems related to casualty operations and the SBP with these DFAS Centers, the VA, and the SSA
Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs (SGLI, VGLI, and NSLI)
Ability to compile and report data, analyze statistical data for trends, and to make adjustments to the programs
Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with next of kin of deceased persons
Ability to perform in-depth research, gather facts and use extensive and effective analytical and evaluative methods to accurately express oneself orally and in writing in a highly effective and professional manner, to interact with diversified groups, individuals and organizations. Public speaking and active training of large groups is an integral part of this position
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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