Keches Law Group · 11 hours ago
Social Security Application Coordinator
Bridgewater,MA,US
Full-time
Hybrid
Entry Level
$24.62/hr - $24.62/hr
1+ years expKeches Law Group, P.C. is a well-established law firm seeking a full-time Social Security Application Coordinator to join their SSDI department. The role involves assisting clients with social security applications, maintaining communication with clients and attorneys, and ensuring the confidentiality of client information.
Law EnforcementLegalMedical
No H1B
Responsibilities
Initiating follow-up calls to prospective clients
Processing paperwork with clients to assist them in completing social security applications and documentation
Tracking progress on applications and following up with clients
Setting the tone and pace for all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients
Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims
Acting as the liaison between the attorney and the client and the Social Security Administration and the client
Representing attorney(s) by communicating and obtaining information, following up on delegated assignments, and knowing when to act and when to refer matters to the attorney(s)
Maintaining client confidence by keeping client/attorney information confidential
Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position
Requesting the ability to accurately translate verbal information into written correspondence
Filing documents and updating client files
Qualification
Required
High School diploma or equivalent
Social security and/or insurance processing experience is required
Strong phone, typing, and computer skills are a must
Must have experience with Microsoft Office Suite
Ability to accurately translate verbal information into written correspondence
Ability to prioritize and escalate client calls appropriately
Ability to absorb, retain, and apply new information
Must be energetic, well organized, and have the ability to multi-task
Must be detail oriented and methodical
Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy
Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the attorney(s)
Excellent verbal and written communication skills
Excellent problem-solving, analytical, and evaluative skills
Preferred
Bachelor's degree in Legal Studies or related field is preferred
1-2 years of law firm experience is preferred
Multi-lingual abilities are a plus
Experience working in the hospitality or service industry is strongly preferred
Benefits
Health, Dental, and Vision Insurance
401(k) Plan with Profit Sharing
Flexible Spending Account
Health Savings Account
Paid Time Off
Paid Holidays
Basic Life Insurance
Long Term Life Insurance
Company
Keches Law Group
Keches Law Group handles personal injury, workers' compensation, social security, medical malpractice, and employment law claims.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Timothy Blacquier
Chief Operating Officer
Brian Dever
partner
Recent News
2026-01-09
2025-10-06
2024-11-09
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