UBEO Business Services · 4 hours ago
Inbound Operations Coordinator
UBEO Business Services is seeking an Inbound Operations Coordinator to manage communication with 3rd party dealers and vendors. The role involves coordinating installation, service, and maintenance of equipment, requiring strong communication and problem-solving skills.
Information Technology
Responsibilities
Responsible for working on National email requests
Document orders in UConnect (CRM)
Create Sales Orders in EAuto
Work with the logistics department and relay information to dealers regarding installation date/ times as well as order updates/ status
Bill installation compensation
Understanding and explaining any T&M/ Billing issues encountered to our 3RD Party Dealers
Other duties as needed
Qualification
Required
HS Diploma or GED
Strong attention to detail
Strong communication skills – both verbal and written
Proficiency in MS Office products (Excel, Word, MS Outlook)
Proficiency in E-Automate or other similar ERP system
Proficiency with ECM/Workflow software
Ability to multitask
Ability to work in fast paced environment with time sensitive deadlines
Ability to sit at a desk for prolonged periods of time
Ability to talk on the phone and work with various computer tools and applications
Ability to type and compose written communication in various forms
Ability to lift 20+lbs on occasion
Company
UBEO Business Services
UBEO Business Services is an end-to-end provider of business technology solutions and services. We make the complicated simple.