Law Offices of Robert S. Gitmeid & Assoc. PLLC · 6 hours ago
Legal Customer Service Representative
New York Office
Full-time
Hybrid
Entry Level
$23/hr - $23/hr
1+ years expLaw Offices of Robert S. Gitmeid & Associates is a consumer protection law firm located in the Financial District of New York City, dedicated to providing legal representation to individuals facing challenges from creditors. They are seeking a full-time Legal Customer Service Representative to support attorneys in litigation-related matters and provide administrative support, requiring strong organizational skills and the ability to manage a heavy workload.
Law Practice
Responsibilities
Use of Sales*f*orce CRM software to facilitate the process of responding to clients concerns via phone
Working with collections agencies via phone to obtain documentation of settlements
Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria
Uploading these documents to our system
Other ad hoc tasks as needed
This is a heavy client facing role in a call center structure
Qualification
Required
Minimum of 1-year office support experience
Possess superior organizational and time-management skills
Must be computer literate: Ability to easily learn the Firm's case management software
Highest ethical standards and professional integrity
Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties
Preferred
Fluent in Spanish a plus
Experience with Salesforce a plus
Benefits
Hybrid Work Environment
Training & Guidance
Medical, Dental & Vision Benefits
401K Benefits with Employer Match
Pre-tax Transit Benefits
Paid Time Off (PTO)
Business Casual Dress Code
Company
Law Offices of Robert S. Gitmeid & Assoc. PLLC
Law Offices of Robert S. Gitmeid is a legal services company based out of 180 Maiden Lane, New York, New York, United States.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase