Foundation Health Partners · 1 hour ago
Registration & Scheduling Representative I - Outpatient Internal Medicine/Senior Care Clinic
Fairbanks, AK, US
Full-time
Onsite
Entry Level
$20/hr - $26.75/hr
1+ years expFoundation Health Partners is seeking a dedicated Registration & Scheduling Representative to join their Senior Care and Internal Medicine clinic. In this role, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth registration process.
Health CarePrimary and Urgent Care
Responsibilities
Receives physician orders and seeks clarification, if necessary. Performs pre-registration/registration processes, verifies insurance coverage and obtains pre-authorizations and pre-certifications and notifications. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. May obtain all necessary signatures and documentation, as appropriate
Coordinates prior authorizations for patient treatments or diagnostic procedures. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules. Utilizes computerized scheduling systems
Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department
May calculate patient liability according to verification of insurance benefits, collect deposits and copayments. Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff
May provide financial counseling to patients and their families. Explains FHP financial policies and provides information as to available resources and avenues for alternative payment arrangements. Assists patient and their families in completing financial assistance paperwork when appropriate
Provides administrative support to the assigned unit when required
Meets or exceeds productivity standards. Completes daily assignments and maintains accurate production logs and records. Identifies opportunities to improve work processes and practices good work group dynamics
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day
Qualification
Required
High school diploma/GED or equivalent working knowledge
Requires skills and abilities typically attained with one (1) or more years of medical clerical experience
Medical terminology knowledge is required
Must possess excellent organizational skills, as well as effective human relations and communication skills
Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems
Must be able to maintain accurate statistical records, gather data, and produce reports
Preferred
Prior experience in a hospital central scheduling or physician office scheduling setting preferred
Additional related education and/or experience preferred
Benefits
Shift Differential
Annual Increases
Paid Time Off
Medical
Vision
Dental
401k with employer match
FHP Tuition Assistance
Student Loan Forgiveness
Onsite Gym
Wellness Programs
Discount programs
The Learning Center (childcare services)
Company
Foundation Health Partners
Foundation Health Partners is an independent health system that offers Urgent Care/1st Care/Emergency Care, Internal Medicine, etc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony Sudduth, FHFMA/FACHE
System Chief Financial Officer
Asyata Davis
Executive Assistant To Chief Financial Officer
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