Carlisle Construction Materials · 16 hours ago
Technical Services Representative
Greater Phoenix Area
Full-time
Onsite
New Grad, Entry Level
$100K/yr - $140K/yrCarlisle Construction Materials is seeking an Account Technical Services Representative to provide technical service and support on polyurethane products and equipment to key accounts. This role involves technical support, cross-functional coordination, and ensuring adherence to quality standards, requiring considerable travel.
Building MaterialManufacturingService Industry
Responsibilities
Technical Support & Cross-Functional Coordination
Act as a technical support for both site operations and Carlisle R&D regarding product challenges, quality concerns, or design updates
Communicate recommended changes to Account Manager on product design, QC standards, or technical requirements that may impact performance, quality, or production timelines
Develop and implement training, verbally, written and physically in both equipment and application of polyurethane products
Assist leadership with SOPs and product documentation updated
Other duties as assigned
Equipment, Operations & Quality Control
Monitor equipment performance and ensure repairs, maintenance, and spare parts inventory meet Carlisle’s standards and required timeframes
Provide support for equipment operations, including troubleshooting equipment issues and ensuring corrective actions
Conduct periodic and random QC inspections to ensure adherence to required quality standards
Document all product or equipment performance issues and support formal Root Cause Analysis (RCA)
Qualification
Required
Applied experience in polyurethane/polyurea products, equipment, and applications
Knowledge of equipment operations, basic troubleshooting, and maintenance coordination
Proactive problem-solving and ability to make fast, sound decisions in dynamic environments
High attention to detail and accuracy in documentation and reporting
Strong understanding of production processes, quality control, and safety protocols
Demonstrated record of influencing key internal and external stakeholders in the design process
Must be willing to travel up to 75% of the time
Must have a passport with the ability to travel outside the US
High School Diploma or Equivalent
Company
Carlisle Construction Materials
Carlisle Construction Materials is a manufacturer and supplier of building products.
Founded in 1993Carlisle, Pennsylvania, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Taylor
President
Recent News
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2025-11-03
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