Clark's Termite & Pest Control · 5 hours ago
Customer Loyalty Representative - On-site
Charlotte,NC,US
Full-time
Onsite
Entry Level
2+ years expAnticimex Carolinas is a vibrant international company focused on providing efficient and environmentally friendly pest control services. They are seeking a full-time Customer Loyalty Representative to deliver exceptional customer service, assist with scheduling appointments, and address billing inquiries in a friendly manner.
Professional Services
Responsibilities
Practice honesty, integrity, and passion every day
Assist customers with a friendly, upbeat, and helpful attitude each time
Resolve a customer's call or email in a timely and accurate fashion
Communicate and share information in a professional and kind manner among other teammates while following the manager's instructions
Take the initiative to problem solve, research, investigate, and come up with solutions for customers' concerns
Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center
Qualification
Required
High school diploma or GED
Two or more years of administrative/office experience
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi-task and thrive in a fast-paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused
Strong verbal and written communication skills
Preferred
Minimum of 1 year of call center experience
Associate degree
Benefits
Competitive Compensation
Impressive Benefits
Potential for Growth
Work/Life Balance
Paid time off including paid holidays
Network of peers to assist
Company
Clark's Termite & Pest Control
Clark's Termite & Pest Control has an experienced and qualified staff dedicated to serving North Carolina and South Carolina with expertise in controlling termite and pest activity.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase