MBE CPAs · 21 hours ago
Client Success Representative - Seasonal
MBE CPAs is a team of accounting experts who use their industry-based knowledge to help others succeed in their financial journeys. They are seeking a seasonal Client Success Representative who will act as the office location's receptionist, providing exceptional customer service and administrative assistance to the firm's partners and staff.
AccountingConsultingFinancial Services
Responsibilities
Greeting and directing clients and visitors by phone, email, or in person
Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc
Assisting clients with requested information, delivery of documents and payments, and general inquiries
Assist with preparation of paperwork and delivery of tax returns to clients
Qualification
Required
Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook
Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person
Strong attention to detail and accuracy
Previous experience in a related receptionist or administrative support role highly desired