Abacus Service Corporation · 2 hours ago
Mesa, AZ - Business Operations - AZDOR - Taxpayer Services - Customer Service Representative - CSR 3
Abacus Service Corporation is seeking a Customer Service Representative for the Arizona Department of Revenue. This customer-facing role focuses on licensing, processing payments for tax types, and assisting taxpayers with licensing applications and inquiries.
Health CareInformation Technology
Responsibilities
Directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, debit/credit cards, and money orders to taxpayer's personal or business accounts
Complete daily reconciliation and end-of-day balancing of assigned till
Assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures
Qualification
Required
2+ years of customer service experience
1+ year of working in a high production environment
experience with cash handling
proficiency in Google Suite
Preferred
Bilingual