The American Orthopaedic Association · 1 day ago
Own the Bone® Program Coordinator
Greater Chicago Area
Full-time
Hybrid
Entry Level
$38K/yr - $42K/yr
1+ years expThe American Orthopaedic Association is seeking a Program Coordinator for their Own the Bone program, a national quality improvement initiative. The role involves building relationships with healthcare providers, managing program support, and facilitating site enrollment and training.
Communities
Responsibilities
Acts as the primary contact for both clinicians and hospital administrators at both prospective and enrolled hospitals, medical centers, physician groups, and health plans
Identifies prospective sites and conducts recruitment outreach by developing emails and materials and preparing communications for prospective hospitals, coordinating meeting and exhibit-related schedules, activities, and requirements, (including logistics and vendor payments) and representing the Own the Bone program at exhibits at society meetings as needed
Tracks prospect sites and documents the success of different approaches to identify and recruit sites and contributes to the development of appropriate site enrollment tools, systems, and strategies
Facilitates the contracting process for new sites by assisting with the completion of participating site agreements and security assessment documents
Coordinates new site orientation, assists in developing and preparing new member materials, organizes and conducts registry training and teleconferences for members, and reviews and updates Own the Bone program implementation best practices, resources and tools
Manages invoicing and payments processes, as well as the database structure for effective tracking of hospital membership and member activity
Researches statistics related to osteoporosis/fragility fractures and stays up-to-date on latest reference articles and resources
Assists in developing new web-based program content, articles, e-newsletters and marketing materials and manages social media and website program updates
Supports the planning, execution, and marketing of live and virtual educational conferences/symposia
Analyzes registry data and prepares summary reports for enrolled sites
Maintains program documentation and monitors program email and website communications
Performs other duties as assigned
Qualification
Required
Minimum Bachelor's degree preferred, with strong academic performance
One or two years previous professional experience preferred, with a program support and/or client management background
Exceptional verbal and written communication skills
Experience successfully building and maintaining client relationships
Highly developed organizational skills and attention to detail
Excellent project management skills, including the ability to manage and prioritize multiple concurrent projects
Solid command of MS Excel, MS PowerPoint, MS Word and Outlook
Demonstrated ability to work as a member of a fast-paced, dynamic team to deliver on program objectives
Ability to respond positively and creatively to new challenges and responsibilities as they arise
Preferred
Knowledge of contract management, vendor management, and CRM and member engagement management/AMS systems, marketing automation, and graphic design and social media tools a plus
Experience with member database technology, Salesforce, and website management/development (WordPress) a plus
Experience working with healthcare professionals desirable
Company
The American Orthopaedic Association
Founded in 1887, the AOA is the oldest, most distinguished orthopaedic association in the world.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Sarah Murphy
Senior Director, Own the Bone & Strategic Partnerships
Company data provided by crunchbase