Information Technology Network Technician jobs in United States
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Balance Staffing Company · 10 hours ago

Information Technology Network Technician

Balance Staffing Company is seeking a talented IT Level 2 - IT/Network Tech for their client in Morgan Hill, CA. The role involves ensuring network reliability, supporting IT tickets, and managing server-connected systems.

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Hiring Manager
Ignacio Barba Jr
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Responsibilities

Ensure network reliability by interfacing with internet service providers, troubleshooting server connection issues, etc
Ensure operation of server-connected systems (Fishbowl, QuickBooks, etc.)
Support IT tickets from users across North America Interface with IT management in France to maintain security protocols
Review new and existing Helpdesk tickets
Perform Helpdesk level 2 tickets
Monitor VEEAM backups, Ubiquiti WiFi, and Office 365 suspicious logins
Oversee infrastructure health via LibreNMS
Review security camera motion events
Stay updated on the latest security incidents and vulnerabilities
Monitor Sophos antivirus, DUO, and FortiCloud logs
Check WASABI storage and backup North American firewall configurations
Check Active Directory for errors
Test and apply Windows updates
Manage monthly bills and renewals for IT services
Plan for upcoming projects

Qualification

Network troubleshootingServer managementActive DirectoryVEEAM backupsOffice 365Helpdesk supportSecurity protocolsSoft skills

Required

Experience with troubleshooting server connection issues
Ability to support IT tickets from users across North America
Experience interfacing with internet service providers
Knowledge of server-connected systems such as Fishbowl and QuickBooks
Experience with monitoring VEEAM backups, Ubiquiti WiFi, and Office 365 suspicious logins
Ability to oversee infrastructure health via LibreNMS
Experience reviewing security camera motion events
Knowledge of security incidents and vulnerabilities
Experience monitoring Sophos antivirus, DUO, and FortiCloud logs
Ability to check WASABI storage and backup North American firewall configurations
Experience checking Active Directory for errors
Ability to test and apply Windows updates
Experience managing monthly bills and renewals for IT services
Ability to plan for upcoming projects

Benefits

Weekly pay
Optional medical benefits
Paid sick leave
State-specific retirement saving options in accordance with state or local law

Company

Balance Staffing Company

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Real People. Real Talent. Real Results. At Balance Staffing, we don’t just fill roles — we build connections that spark growth.

Funding

Current Stage
Growth Stage

Leadership Team

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Tyson Scott
CEO
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Company data provided by crunchbase