Cloudflare · 14 hours ago
Resident Consultant, Professional Services
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$192K/yr - $264K/yr
10+ years expCloudflare is on a mission to help build a better Internet, running one of the world’s largest networks that powers millions of websites. As a Resident Consultant, you will act as a primary technical resource for strategic customers, architecting complex migrations and providing hands-on configuration to ensure the success of their web infrastructure requirements.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations that support their business goals and drive success with Cloudflare’s solutions in particular Cloudflare’s worker and workers AI platforms
Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments
Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with the support and product teams
Design and configure comprehensive, tailored solutions with a focus on Application Security, utilizing Cloudflare Workers to optimize and direct global traffic and Network Security
Support the account team by navigating and managing complex configurations heavily reliant on Terraform to ensure seamless operational stability
Serve as a high-speed conduit between the customer and internal Cloudflare teams (Product, Support, Engineering), effectively advocating for customer needs and influencing product roadmaps
Manage complex, fast-moving technical discussions primarily through Slack, acting as a guide for the customer even when formal calls are difficult to schedule
Leverage your deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with the customer’s AI-focused culture and future technological goals
Stay with the account post-migration as a trusted advisor to identify future strategic initiatives, including a transition into Network Security and SASE architectures
Qualification
Required
10+ Years of Technical Customer Facing Experience: Proven track record as a technical architect or lead on complex, enterprise-level projects within cloud networks, web infrastructure, or security
Application Security Expertise: Extensive and proven knowledge of development platforms such as Cloudflare's Application Security, Workers and Workers AI, cybersecurity, web performance, and cloud infrastructure
Terraform Proficiency: Extensive experience implementing and supporting complex technical solutions using Terraform for infrastructure management
High-Stakes Relationship Management: Demonstrated ability to build trust and rapport in challenging environments, remaining flexible and persistent in establishing regular cadences with stakeholders
Advanced Communication: Exceptional ability to navigate 'Slack-first' communication cultures, providing clear guidance and managing technical threads under pressure
AI/LLM Knowledge: A strong technical understanding of and passion for AI/LLM concepts, fitting the culture of a cutting-edge AI-centric organization
Technical Background: Strong knowledge of networking protocols, cybersecurity, and industry standards (e.g., Zero Trust/SASE)
Preferred
Network Security Background: Experience or strong interest in transitioning application-heavy environments toward comprehensive Network Security and SASE models
Scripting & Automation: Proficiency in coding languages beyond Terraform to automate tasks at scale and build proof-of-concept setups
Financial Acumen: Experience managing or advising on project-based fund pools to maximize the value of a customer's strategic investment
Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-24
2026-01-23
2026-01-20
Company data provided by crunchbase