Tech Observer · 2 days ago
Digital Support Specialist
Darien, CT
Contract
Onsite
New Grad, Entry Level
$30/hr - $35/hrTech Observer is seeking a temporary Digital Support Specialist to assist their hair testing salon during a period of technology and process advancement. The role focuses on understanding stylist and salon needs and translating those into practical digital solutions and process improvements.
BiotechnologyLife SciencePharmaceutical
Hiring Manager
Gagan Goyal
Responsibilities
Answering phones and scheduling appointments
Greeting and assisting volunteer participants
Providing general front of house operational support
Partner closely with stylists, technicians, and salon leadership to:
Observe and understand current workflows, pain points, and opportunities
Gather input and translate needs into actionable improvements
Advance digital, system, and process capabilities by:
Creating, improving, and maintaining Excel tools (tracking, reporting, automation)
Supporting implementation and adoption of new software or systems
Developing simple, practical digital solutions that improve efficiency and data quality
Qualification
Required
Advanced proficiency in Microsoft Excel (formulas, data organization, reporting; automation a plus)
Strong ability to quickly learn and adapt to new software and systems
Highly organized, detail oriented, and process minded
Strong listening skills with a proactive, solution oriented mindset
Comfortable balancing both administrative tasks and technical problem solving
Professional, friendly, and confident in a salon and consumer facing environment
Company
Tech Observer
Tech Observer is a pharmaceuticals company that offers clinical research and analytical support services.
Founded in 2005
201-500 employees
H1B Sponsorship
Tech Observer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (12)
2023 (7)
2022 (25)
2021 (12)
2020 (29)
Funding
Current Stage
Growth StageLeadership Team
♚ Amit Krishnatry
CEO
Company data provided by crunchbase