IMCS Group · 11 hours ago
Dynamics 365 CRM
Dayton, OH
Contract
Hybrid
Senior Level, Lead/Staff
10+ years expIMCS Group is seeking an experienced Dynamics 365 CRM/Customer Engagement (CE) Architect to lead end-to-end migrations from Salesforce to Microsoft Dynamics 365. This role involves owning the solution architecture, migration strategy, and integration blueprint while collaborating with various stakeholders to ensure a successful D365 CE implementation.
Staffing & Recruiting
Hiring Manager
MOHIT SINGH
Responsibilities
Define target-state architecture for D365 CE (Sales, Customer Service, Field Service, Marketing/Customer Insights Journeys where applicable)
Translate business needs into D365 functional and technical solution designs, including entities/tables, business processes, automation, security, and reporting
Create architecture artifacts: HLD/LLD, environment strategy, deployment architecture, integration patterns, and non-functional requirements (NFRs)
Provide governance on best practices: ALM, solution layering, performance, security, and scalability
Lead migration strategy covering:
Data model mapping (SFDC objects → Dataverse tables)
Process mapping (SFDC flows/process builder/workflows → Power Automate / plugins / business rules)
UI mapping (SFDC Lightning pages → D365 forms, views, dashboards)
Security mapping (profiles/roles/permission sets → D365 security roles/teams/BU hierarchy)
Drive migration planning and execution:
Data profiling, cleansing rules, deduping, data quality framework
Cutover planning (mock cutovers, runbooks, go/no-go criteria, rollback approach)
Reconciliation strategy (record counts, sampling, exception handling)
Architect integrations using Power Platform, Azure Integration Services, and APIs:
Dataverse integration patterns (sync, async, event-driven)
Salesforce integration sunset planning (if co-existence required temporarily)
Upstream/downstream integrations with ERP (e.g., D365 F&O), middleware (MuleSoft, Boomi, Logic Apps), and enterprise apps
Design extension approach using:
Power Automate, Power Apps, Plugins, Custom APIs, Azure Functions, Service Bus/Event Grid (as needed)
Lead architecture workshops, discovery, and design sessions with business and IT leadership
Guide functional/technical teams (onshore/offshore) and review configurations, customizations, and code for quality
Ensure delivery alignment to scope, timelines, risk management, and compliance requirements (SOX/GDPR, etc.)
Support SIT/UAT planning, defect triage, and stabilization through go-live and hypercare
Define and validate security model (BUs, teams, roles, field security, hierarchy security)
Establish ALM/DevOps approach using solutions, pipelines, and environment separation (Dev/Test/UAT/Prod)
Ensure compliance with enterprise policies for identity, auditing, data retention, and operational monitoring
Qualification
Required
10+ years in CRM/enterprise applications, with 5+ years as a D365 CE Architect/Lead
Proven experience delivering SFDC to D365 migration (minimum 1–2 large migrations preferred)
Strong expertise in Dataverse architecture, security model, and performance patterns
Strong knowledge of D365 CE apps (Sales + Customer Service minimum)
Hands-on capability with Power Platform (Power Automate, Power Apps, Power BI fundamentals)
Strong understanding of: Data migration (mapping, transformations, cutover, reconciliation)
Integration architecture (REST/SOAP APIs, Azure integration patterns)
ALM and CI/CD for D365 solutions
Preferred
Experience with Customer Insights (Data/Journeys), Field Service, or Omnichannel
Experience with Azure services (Logic Apps, Service Bus, Functions, API Management)
Knowledge of MuleSoft/Boomi or other iPaaS tools used in SFDC ecosystems
Familiarity with Copilot/AI capabilities in Dynamics 365 and responsible AI patterns (optional)
Bachelors in engineering/ computer science or equivalent experience
Preferred Microsoft certifications (any of the below): Power Platform Solution Architect Expert, Dynamics 365 Functional Consultant (Sales/Customer Service), Azure Fundamentals / Integration certifications
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
H1B Sponsorship
IMCS Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase