Tier4 Group · 10 hours ago
AI/ML Engineer 4899
Atlanta Metro
Full-time
Hybrid
Mid Level
$130K/yr - $140K/yr
3+ years expTier4 Group is seeking an AI/ML Engineer to design, develop, and deploy scalable artificial intelligence and machine learning solutions. The role focuses on building intelligent workflows, predictive models, and automation frameworks to enhance customer interactions and improve operational efficiency.
CRMInformation TechnologySoftwareVirtual Reality
Responsibilities
Design and implement AI-powered conversational flows and automated decision-making logic
Build secure data integrations that support real-time processing and intelligent responses
Optimize large language model (LLM) workflows for accuracy, performance, and usability
Apply machine learning techniques to structured and unstructured datasets from multiple systems
Develop predictive models to identify trends, detect anomalies, and support proactive decisions
Create monitoring and alerting mechanisms to ensure timely detection, diagnosis, and escalation of issues
Integrate AI-driven insights into internal tools for agents and operations teams
Deliver real-time recommendations, next-best-actions, and contextual guidance based on system and interaction data
Improve employee productivity with intelligent assistance and dynamic knowledge retrieval
Develop diagnostic and remediation automation with built-in safety, governance, and audit controls
Ensure automated actions adhere to compliance, authorization, and security guidelines
Build dashboards and reporting tools for system health, workflow performance, and model metrics
Qualification
Required
3+ years of experience in AI/ML engineering, data science, or intelligent automation
3+ years working with modern cloud platforms (compute, data, and AI services)
3+ years of hands-on Python experience, including ML frameworks such as TensorFlow, PyTorch, or scikit-learn
Experience developing real-time, streaming, or event-driven data pipelines
Proven track record of deploying and maintaining production-grade ML systems
Strong understanding of APIs, microservices, and secure integration best practices
Preferred
Experience working with IoT ecosystems, device telemetry, or distributed sensor data
Background in LLM tuning, retrieval-augmented generation (RAG), and conversational AI
Familiarity with contact center platforms or enterprise workflow automation systems
Understanding of authentication, authorization, and access-control frameworks
Company
Tier4 Group
Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Betsy Robinson
Founder + CEO
Jake Sherrill
Partner
Recent News
2025-05-17
Company data provided by crunchbase