EagleBank · 6 hours ago
Branch Service Manager Floater - DC
Washington, DC, US
Full-time
Onsite
Entry, Mid Level
$58K/yr - $89K/yr
2+ years expEagleBank is a values-driven organization focused on building meaningful relationships with customers and employees. The Branch Service Manager Floater is responsible for the daily operations of the branch, supporting sales activities, and ensuring adherence to policies while delivering exceptional service to clients.
BankingFinancial Services
Responsibilities
Responsible for daily operations of the branch and adherence to policies and procedures
Responsible for supporting in-branch sales activities and assists Branch Manager in ensuring Branch meets assigned goals
Assists in a variety of duties associated with overall sales and service efforts of the Branch including, establishing, retaining, and deepening relationships with new and existing clients
Supports Branch Manager in coaching other branch staff to achieve operational metrics and sales goals
Delivers exceptional service to internal and external clients and addresses customer service issues as needed
Maintains a strong working knowledge of Teller, Customer Service Representative, and Branch Manager responsibilities and can function in role, when needed
Qualification
Required
Personal vehicle required
H.S. Diploma or General Education Degree (GED) or equivalent
2 years Platform/Account Maintenance
1 year Teller transaction experience
2 years supervisory/ leadership experience/equivalent EagleBank branch banking experience considered
Exhibits professionalism with internal and external customers Ability to speak with internal customers at all levels
Strong understanding of bank's risk and liability related to supervisory functions performed such as overdrafts, funds availability, wire origination and changes in account control
Advanced knowledge of deposit products and services Familiarity with other business line products Ability to pro-actively engage customers in product sales discussions
Knowledge of banking regulations, policies, and procedures
Basic knowledge of MS Office products
Preferred
Bachelor's Degree in Arts/Sciences (BA/BS)
Proficient use of Platform and Teller system; FIS Global/IBS application knowledge preferred
Benefits
Maternity and parental leaves
Wellness discounts
Healthcare premium sharing
Employer funding in your HSA account
100% 401(k) matching up to 4%
Company
EagleBank
EagleBank is a local community business bank with 12 branches and 4 regional offices in Maryland, Northern Virginia and Washington, DC.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$77.7M2024-09-30Post Ipo Debt· $77.7M
2016-07-26Post Ipo Debt
1998-06-09IPO
Leadership Team
Susan Riel
Chair, President and Chief Executive Officer
Evelyn Lee
CLO for C&I
Recent News
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