TEKsystems · 9 hours ago
Network Operations Center Technician
Fort Worth, TX
Full-time
Onsite
Entry Level
$20/hr - $25/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Network Operations Center Technician. The role involves managing outages, providing technical support, and monitoring data center operations while ensuring effective communication during incidents.
Information Technology
Responsibilities
Initiate and perform active outage management functions such as establishing conference calls with all necessary parties and vendors, documenting the outage while in-flight, and serving as the central point for all communications
Perform technical and complex functions related to operating, maintaining, and monitoring the performance of Data Center information systems. Provide infrastructure and environmental monitoring for Platform, Network, and Radio groups over a 12-hour shift
Provide first and second-level technical support for servers and applications; when problems cannot be resolved, make skilled assessments and document problems for escalation to Tier III or on-call support
Performs installation and racking services for server and network-based equipment
Monitors all public safety applications and online systems and corrects any related problems
Monitors information system performance with appropriate devices and software. Interprets console messages and initiates corrective action within the scope of knowledge
Diagnose problems and replace hardware equipment at various remote sites
Manages vendor access to the raised floor during equipment installations, upgrades, and problem resolution; holds vendors accountable for proximity and risk to other equipment
Provides first-level technical support for end-users, over the phone, through email, and chat. Receives incoming customer requests for application, software
Qualification
Required
High School Diploma/GED
Valid Texas Driver's License
Pass CJIS Background check
Two years of responsible experience in enterprise systems operations and data processing
Outage & Incident Management
Troubleshooting
data center operations
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase