The RealReal · 5 hours ago
Brand Specialist
Phoenix, AZ
Full-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expThe RealReal is the world’s largest online marketplace for authenticated resale luxury goods. As a Brand Specialist, you will drive business operations by maximizing the product pipeline through auditing rejected items and identifying high saleability pieces, while maintaining organization and communication with various teams.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Work as a team to review all rejections within the inbound pipeline while meeting daily and monthly SLA’s and save goals
Identify items using fashion and trend knowledge along with TRR brand and condition standards to find covetable items with high saleability potential within product “rejections”
Clean and process products that can be re-added to our pipeline
Scan products into proper locations and ensure delivery to designated staging areas
Maintain neat, organized, and clearly signed, labeled & dated work and staging areas
Research, input designer requests, and update brand codes in our system
Support Fashion Product Receivers by answering questions, participating in team huddles, and lending impactful feedback and guidance both 1:1 and in group settings; Act as go-to brand and condition standard acceptance expert
Maintain continuous, open communication with the Receiving leadership, Training, Merchandising, and Authentication teams
Complete daily/weekly email recaps, monitor team specific reporting, identify and proactively communicate opportunities to leadership and help strategize on solutions
Attend and participate in all scheduled brand and merchandising meetings
Support the Receiving team, which may include but is not limited to, processing consignments, saving items, auditing Receivers, gathering examples, participating in assessment creation, or other assigned projects or tasks as needed
Qualification
Required
1+ year of experience in a luxury fashion environment
Extensive knowledge and awareness of current fashion trends and brands
General computer proficiency with the ability to learn new technology quickly
Strong research skills and understanding of fashion collection information
Ability to analyze data and provide feedback to peers and leadership
Excellent verbal and written communication skills
Ability to prioritize tasks and stay organized in high volume, fast-paced environment
Highly motivated with ability to work independently and with a sense of urgency
A positive, can-do attitude with a team oriented mindset
Ability to adapt in a dynamic work environment and balance multiple competing priorities
Comfortable working cross functionally and communicating to groups of all sizes
Preferred
Knowledge of vintage and archival fashion
Benefits
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
1001-5000 employees
H1B Sponsorship
The RealReal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (10)
2022 (14)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Leadership Team
Rati Levesque
President & CEO
Frank Zhu
Chief Analytics Officer
Recent News
2026-01-23
WSJ.com: US Business
2026-01-22
2026-01-14
Company data provided by crunchbase