Alldus · 1 day ago
ServiceNow Business Process Consultant
United States
Contract
Remote
Senior Level
5+ years expAlldus is hiring on behalf of a leading US organization for an experienced ServiceNow Business Process Consultant with deep expertise in Field Service Management. This is a high-impact opportunity to help design, optimize, and scale field service operations on the ServiceNow platform across the United States.
Artificial Intelligence (AI)Recruiting
Responsibilities
Analyze US business requirements and translate them into optimized ServiceNow FSM workflows
Partner with stakeholders nationwide to streamline and improve field service operations, including work orders, dispatching, scheduling, and mobile workforce processes
Develop detailed process maps, documentation, and functional specifications
Recommend strategic ServiceNow FSM configurations and automation approaches aligned with business goals
Support change management initiatives, including end-user training and knowledge transfer sessions tailored to US field service teams
Qualification
Required
5+ years of hands-on experience with ServiceNow FSM and business process consulting
Strong understanding of field service lifecycle workflows and industry best practices
Excellent analytical, documentation, and stakeholder engagement skills
Experience collaborating with ServiceNow developers and solution architects in cross-functional environments
ServiceNow Certifications required: CSA, and two CIS certifications – one must be CIS-FSM
Company
Alldus
Alldus is a specialist staffing company with one single purpose: To connect the best people in Artificial Intelligence & Digital Transformation.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steven Quinn
Chairman
Company data provided by crunchbase