Infotree Global Solutions · 2 hours ago
Human Resources Business Analyst
Austin, TX
Contract
Onsite
Mid, Senior Level
3+ years expInfotree Global Solutions is seeking a Human Resources Business Analyst to configure and maintain HR services and systems. The role involves administering HRSD security, monitoring platform health, and ensuring compliance with HR data privacy and access controls.
Human ResourcesStaffing AgencyTechnical Support
No H1B
U.S. Citizen OnlyHiring Manager
Vishal Manhas
Responsibilities
Configure and maintain HR services, HR profiles, lifecycle events, HR case/workflow models, COE definitions, and data models
Administer HRSD security: user/role assignments, entitlements, COE scopes, data segmentation, and HR data access controls
Maintain HR catalog items, forms (UI policies, client scripts), and automation (flows, workflows, decision tables)
Monitor platform health for HRSD (queue backlogs, SLAs, performance dashboards, integration errors)
Qualification
Required
Only GC or USC can apply
Configure and maintain HR services, HR profiles, lifecycle events, HR case/workflow models, COE definitions, and data models
Administer HRSD security: user/role assignments, entitlements, COE scopes, data segmentation, and HR data access controls
Maintain HR catalog items, forms (UI policies, client scripts), and automation (flows, workflows, decision tables)
Monitor platform health for HRSD (queue backlogs, SLAs, performance dashboards, integration errors)
3–7 years supporting HR processes and systems, with 2+ years hands-on in ServiceNow HRSD (case management, COEs, lifecycle events, HR services, security)
Experience translating business needs into ServiceNow configurations, flows/workflows, and catalog/forms
Strong understanding of HR data privacy, access controls, and compliance requirements
Proficiency in backlog management, user stories, UAT, and change/release management
Strong communication and stakeholder management skills across HR, IT, and InfoSec
ServiceNow certifications (e.g., CSA, CAD, HRSD-specific certs)
Company
Infotree Global Solutions
Infotree Global Solutions is a talent management company specializing in staffing and payroll solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kingswood Capital Management
2025-02-20Private Equity
Leadership Team
Matt Milano
Chief Executive Officer
Klaus Geiser
Chief Financial Officer
Recent News
Company data provided by crunchbase