Solace · 1 day ago
People Operations Associate
United States
Full-time
Remote
Entry Level
2+ years expSolace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. As a People Operations Associate, you will manage critical moments in the employee lifecycle, ensuring smooth operations and a positive employee experience in a fast-growing startup.
Health CareMedicalOnline PortalsWellness
Responsibilities
Own the end-to-end onboarding experience: prepare systems access, equipment, and documentation to ensure every new hire feels supported from day one
Coordinate welcome communications, training schedules, and first-week logistics
Manage offboarding with care, ensuring a compliant, secure, and positive transition for departing team members
Maintain compliance with federal and state employment regulations
Partner with Legal and Finance to ensure documentation, I-9 verification, and policy adherence are always audit-ready
Manage our HR systems and ensure data accuracy across all people platforms
Coordinate procurement of equipment, software, and benefits-related tools
Maintain relationships with key vendors and oversee renewals, invoices, and inventory
Support budget tracking for People Operations initiatives
Partner with hiring managers and recruiters to schedule interviews, manage candidate communications, and ensure a world-class candidate experience
Track recruiting metrics and help optimize hiring processes as we scale
Support the administration of benefits, payroll inputs, and employee engagement initiatives
Assist in planning company-wide events, offsites, and internal communications
Identify process improvements that make Solace more efficient and delightful to work at
Qualification
Required
2+ years of experience in People Operations, HR, Recruiting Coordination, or Administrative Operations in a high-growth or high-pressure environment
Strong project management and communication skills
Experience managing tools like Notion, Gusto, Deel, or Ashby (or similar systems)
Familiarity with HR compliance and employment regulations
A bias toward action and accountability—you love getting things done
You're a systems thinker who thrives in a fast-paced environment and naturally brings order to chaos
You're detail-oriented, proactive, and calm under pressure
You take ownership—when you see a gap, you fill it
You're passionate about building a great employee experience and supporting a mission-driven team
You can handle sensitive information with professionalism and discretion
Preferred
Experience in healthcare or with credentialing workflows
Exposure to benefits administration, payroll support, or procurement
Previous startup experience where you wore multiple hats
Benefits
Collaborative, remote-first culture.
Company
Solace
Solace connects patients with professional healthcare advocates that fight for the treatments, approvals, and care you deserve.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$74MKey Investors
Menlo VenturesInspired Capital Partners
2025-04-03Series B· $60M
2024-08-22Series A· $14M
2023-06-01Seed
Leadership Team
Jeremy Gurewitz
CEO & Co-founder
Sara Sargent
Chief Product Officer & Co-Founder
Recent News
2025-08-13
Financial Post
2025-08-02
Ottawa Business Journal
2025-07-26
Company data provided by crunchbase