iT Resource Solutions.net,inc · 23 hours ago
Application Analyst
Jacksonville, FL
Full-time
Onsite
Entry, Mid Level
$36/hr - $40/hr
2+ years expiT Resource Solutions.net,inc is seeking an Application Analyst to assist in the planning, analysis, and implementation of information technology systems. The role involves consulting with business users to determine system requirements and providing technical advice to less experienced analysts.
ConsultingHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Hiring Manager
Ken Cobb
Responsibilities
Consults with internal customers to identify and analyze current operational processes and systems and assists in recommending technology solutions, hardware and software, that meet business goals
Participates in evaluating user requests to determine feasibility; estimate cost and time requirements; and assess compatibility with existing system configuration
Consults with users to map current operating procedures and clarify application objectives
Establishes decision matrix and procedures for system, job flow and database restoration
Coordinates work-arounds and recoveries
Installs and tests hardware and software and evaluates suitability and compatibility
Coordinates the implementation of programs, products, job flows, subsystems and databases
Monitors production systems and databases and initiates aversion, correction and restoration actions
Monitors accuracy, completeness, clarity, accessibility and timeliness of project and user documentation
Resolves operating problems, provides technical assistance and training to users in application enhancements and upgrades
Promulgates and enforces established technical and procedural standards
Plans, constructs or alters programs to support performance tracking
Assists in preparing documented proposals
Assists in managing vendor relationships
May assist with planning for the reengineering of existing applications, replacing inadequate applications and enhancing or expanding current applications
Assists in disaster recovery testing
Resolves escalated problems and refers new and unusual problems or situations to a higher level
Participates in ongoing training to continuously upgrade technical knowledge and skills
Performs other job-related tasks as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Software Development/Engineering or similar degree and two (2) years' experience in the specific discipline or application being recruited
Six (6) year combination of education, training and experience
Proficient knowledge of information systems analysis, design, programming and installation
Proficient knowledge of programming languages and coding techniques
Proficient knowledge of computer hardware, software and data communications functionality and capability
Proficient knowledge of Systems Development Life Cycle (SDLC) deliverables and tools
Proficient knowledge of basic process management, performance tracking and measurement tools
Proficient knowledge of Information Technology Library Infrastructure (ITIL) framework and best practices
Proficient skill in designing and developing seamless connections between systems
Advanced skill in using the Technology Services change management process
Advanced skill in using and supporting various client based applications
Advanced skill in testing application installations, enhancements and upgrades
Proficient ability to set priorities and establish a systematic course of action to ensure accomplishment of objectives on time and within budget
Proficient ability to deal with some ambiguity and make decisions with limited information
Proficient ability to exercise creativity and imagination in approaching assignments
Proficient ability to quickly grasp new ideas and concepts
Proficient ability to work well within a team and assist others with their assignments
Proficient ability to acquire and maintain basic knowledge of the business of JEA and Technology Services products
Proficient ability to research and acquire knowledge of developing information technology trends and emerging technologies
Proficient ability to identify what issues need to be communicated and inform others
Proficient ability to establish and maintain effective working relationships with internal customers
Proficient ability to use advanced communication skills, orally and in writing, with users of varied backgrounds and experience
Proficient ability to follow through with commitments
Company
iT Resource Solutions.net,inc
iT Resource Solutions (ITRS), a woman-owned, 8(a) certified, Small Disadvantaged Business, IT Services firm provides Strategic Staffing, Project Consulting, Unisys Centric Solutions and Professional Placement Solutions to customers in the Commercial, Federal, State and Local Government sectors
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeff Cobb
COO
Company data provided by crunchbase