Bass Pro Shops · 22 hours ago
Business Sales Operations Outfitter
Springfield, MO
Full-time
Onsite
New Grad, Entry Level
0+ years expBass Pro Shops is a leading retailer of outdoor gear and apparel, and they are seeking a Business Sales Operations Outfitter to provide operational and customer support for their Business Sales customers. This role involves handling inbound communications, supporting CRM workflows, and engaging with accounts to identify sales opportunities.
E-CommerceHuntingRetail
Responsibilities
Answer inbound Business Sales phone contacts in a timely and professional manner
Provide accurate information regarding business sales items and programs
Deliver service aligned with Bass Pro Shops brand standards
Manage leads, activities, and customer records within a CRM tool
Execute assigned off-call work, including proper documentation
Ensure data accuracy and adherence to established Business Sales processes
Initiate new logo setup requests and collect required customer assets
Partner directly with the Art Team to coordinate logo set up steps
Communicate updates and next steps to all process stakeholders
Conduct outbound outreach to select accounts, promoting sales opportunities
Perform routine follow-ups to select accounts, promoting sales opportunities
Identify and escalate qualified opportunities to Business Sales Account Managers
Support coverage needs, team initiatives, and operational priorities as assigned
Maintain working knowledge of Business Sales programs, tools, and procedures
Qualification
Required
Minimum Degree Required: High School Diploma or Equivalent
Experience: 0-2 years of experience in Business Administration or related field
Excellent Customer Service Skills
Proficiency with office and call-center software, e.g., web browsers, Word, Excel & PowerPoint
Strong telephone skills, including voice quality, enunciation, grammar & listening
Excellent verbal and written communication skills
Must be able to effectively interpret and manage difficult situations
Ability to work on a team and independently
Good organization skills and able to handle multiple tasks
The ability to succeed in a fast-paced, ever evolving, goal-oriented environment
Preferred
Preferred Degree: Vocational Tech Certification or Associate's Degree in Business
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
Bass Pro Shops
Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.
10001+ employees
H1B Sponsorship
Bass Pro Shops has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (9)
2023 (15)
2022 (14)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2015-02-10Series Unknown
Leadership Team
Gary Wissig
Sr. Director, Revenue & Business Intelligence
Recent News
2026-01-23
Talk Business & Politics
2026-01-22
Company data provided by crunchbase