Hotwire Communications Ltd · 15 hours ago
Director of Risk and Insurance Management
Fort Lauderdale, FL
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expHotwire Communications Ltd is seeking a Director of Risk & Insurance Management who will be responsible for managing the company's insurance programs and risk mitigation activities. This role involves collaborating with leadership across the organization to develop and execute enterprise risk management strategies while overseeing the insurance claims process and ensuring compliance with insurance requirements.
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Responsibilities
Partner with leaders across all HW organizations to assess, measure, and monitor enterprise risk exposure
Support the development and execution of Hotwire’s enterprise risk management strategy
Facilitate and support cross-functional risk assessments to identify trends, emerging risks, and control gaps
Provide data-driven risk insights to support informed business and operational decisions
Oversee all corporate insurance programs, including property, general liability, auto, workers’ compensation, and other lines as applicable
Evaluate coverage needs and ensure appropriate limits, terms, and risk transfer strategies
Partner with brokers and carriers on renewals, placements, and policy negotiations
Manage the end-to-end insurance claims process, including submission, documentation, tracking, and resolution
Coordinate with internal stakeholders, brokers, carriers, TPAs, and legal counsel as needed
Monitor claim reserves, litigation exposure, and settlement strategies
Analyze claims trends to identify root causes and opportunities to reduce claim frequency and severity
Drive timely and effective claim resolution to minimize financial and operational impact to the organization
Support risk assessments related to operations, logistics, vendors, and fleet-related exposure
Partner with Operations, Supply Chain, Safety, HR, and Legal to identify and mitigate insurable risks
Support the implementation of loss prevention, safety, and corrective action initiatives informed by claims data
Provide risk oversight related to fleet exposure as part of the broader enterprise risk program
Review fleet accident trends, loss drivers, and insurance impact in partnership with operational teams
Support fleet-related risk standards, reporting, and post-incident reviews without direct operational responsibility
Review insurance requirements and certificates for vendors, partners, and contractors
Ensure compliance with contractual insurance obligations
Support risk transfer strategies through contractual language and insurance requirements
Track and report insurance costs, claims activity, recoveries, and loss trends
Support budgeting and forecasting for insurance programs
Prepare executive-level reporting on claims performance, risk exposure, and impact mitigation
Provide risk and insurance insights to Finance and senior leadership
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Risk Management, Finance, Business Administration, or a related field
5–8+ years of experience in insurance, claims management, or risk management
Strong understanding of commercial insurance programs and claims processes
Experience working with insurance brokers, carriers, adjusters, and internal stakeholders
Strong organizational, analytical, and communication skills
Preferred
Professional certifications such as ARM, CPCU, CRM, or similar
Experience supporting logistics, supply chain, fleet, or operational risk
Experience in the telecommunications industry or similarly complex operational environments
Experience partnering across multiple business units or organizations
Benefits
Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks
Company
Hotwire Communications Ltd
Hotwire Communications is a national leader in fiber optic technology, delivering advanced, customized telecommunications solutions to residential, commercial, senior-living, hospitality, and campus environments.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Group
2025-06-13Acquired
2021-04-29Private Equity
Leadership Team
Kristin Johnson Karp
Co-Founder & CEO
Recent News
Brookfield Infrastructure Partners LP
2025-11-08
2025-10-21
Company data provided by crunchbase